| Onsite!! Network Support Engineer || Austin, TX || $40/hr on C2C no flex at Austin, Texas, USA |
| Email: [email protected] |
| $40/hr on C2C on Max. no flex Job Title: Network Support Engineer Location: Austin, TX (Day 1 On- Site Module) Duration: 6 +Month Contract MOI: Phone then Video Interview No H1B/TN Visa (Need LinkedIn URL and DOB of the Candidate) 9years Experience required Additional notes from Vendors End: I'm guessing rate is about $40hr since its level 3 IT support but send if its close to that just make sure they meet the qualifications and those skills are on the resume. Its level 3 so 9 years. Job Description: ABOUT THE COMPANY: CMIT Solutions of Austin East is an IT managed services provider (MSP), focused on serving the technology needs of small to medium size businesses in the Austin-San Marcos Metro Area. We are a member of the national CMIT Solutions franchise system. Our offices are located in Bastrop, TX and New Braunfels, TX. Check out our website at https://cmitsolutions.com/austin[1]east. We are looking for an enthusiastic IT Technician Level 3 to work directly with a motivated team of technicians to manage and maintain the IT networks of many businesses throughout our local area. An ideal candidate will be able to manage client networks, troubleshoot and resolve issues and complete projects, such as network design and installation, every day. The candidate will be able to guide the other technicians in solving problems, perform on-site work at the clients site as well as work from office or home when not scheduled for on-site work. This candidate can begin immediately and lives at an accessible distance from our service area around South Austin. The candidate must have a reliable form of transportation and be willing to commute within the service area described above. RESPONSIBILITIES: Mentor other technicians and provide correction where necessary. Build processes and policies for internal use and for clients. Conduct network assessment audits for client prospects. Provide remote and onsite technical support to our clients. Diagnose, research and troubleshoot computer system issues, including operating systems, H/W and S/W, networking, VPN, connectivity, server, and other network devices/peripherals, both remotely and onsite. Install, configure, and support desktops, laptops, virtual machines, mobile phones, VOIP products, servers, backup systems, and mobile/IoT devices. Provide on-call emergency services after business hours, holidays and weekends as required. Respond promptly and professionally to alerts and end-user IT issues. Monitor and update Service Desk incident tracking tickets for purposes of demonstrating compliance with issue response and resolution, Service Level Agreements, logging daily activities and documenting solutions. Function as primary point of contact and communication with customer from assignment of ticket to successful resolution of issue, including scheduling work and keeping customer aware of work status and solution progress. Responsible for meeting Client Service Level Agreement goals. Occasionally attend networking (prospecting) events to obtain sales leads and referrals. QUALIFICATIONS: Bachelors Degree in IT or related technical field. 9+ years of IT related technical experience. MSP experience is a plus. CompTIA and Microsoft certifications preferred. An advanced level of understanding of relevant technologies, solutions, troubleshooting and support. Expert knowledge of implementing and configuring business class networks, servers and firewalls. Expert knowledge of networking (i.e.) TCP/IP, NAT, DHCP, DNS, VPN, OSI model. VPN infrastructure design and administration (PTP, client based, Encrypted, IPsec). Expert knowledge of Microsoft Windows Operating Systems - Server and Desktop. Expert knowledge of Microsoft 365, Azure, Google Workspace and Apple MacOS. Advanced knowledge of virtualization technologies from host to virtualized machine management and administration (Hyper-V; VMWare; Citrix Xen) Extensive experience with onsite/offsite backup configurations as well as data restorations; Experience with SAN and NAS backup environments. Expert at DNS troubleshooting; A, MX, CNAME record management and troubleshooting. Expert knowledge of setting up and configuring wireless networks ( RADIUS and AD management sign-on; Various WAP security protocols; Wireless management systems) Expert Knowledge of setting up and configuring printers in a network environment Server management; LDAP integration; Remote access security and administration; user login scripting). Expert Knowledge of installing and configuring Enterprise level antivirus software. Advanced Knowledge of centralized mobile device management. Advanced Knowledge of Microsoft SharePoint. Ability to work with team members and provide leadership on projects and client onboarding. Ability to communicate effectively and interact with diverse personalities. Self-motivated; dependable; passionate about technology. Enthusiasm for working in a team environment and a desire to help our customers grow their businesses by serving their IT needs. PHYSICAL DEMANDS: The employee must occasionally lift and/or move up to 30 pounds. The employee may have to sit at a computer for long periods of time Thanks & Regards, Pragya Singh | Technical Recruiter Verve IT Consulting Office: 646-462-3600 Ext: 107, Email: [email protected] LinkedIn: linkedin.com/in/pragya3008 3811 Ditmars, Blvd #20 Astoria, NY 11105 || Website: www.verveitconsulting.com Note: Due to high volume of calls, I may miss your call, email is the better way to reach me. Keywords: active directory information technology trade national New York Tennessee Texas Onsite!! Network Support Engineer || Austin, TX || $40/hr on C2C no flex [email protected] |
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| Tue Nov 12 03:08:00 UTC 2024 |