C2C Requirments Business Analyst -NO H1B at Dallas, Texas, USA |
Email: [email protected] |
Need local only Title: Business Analyst Location: Dallas TX (Hybrid) VISA: No Sponsorship Rate : $40/hr on c2c Skills: Tableau, Sharepoint, Python, SQL, contact center Build and manage internal surveys Work with requestors to define survey objectives, criteria, timeline, etc. Build surveys in the Qualtrics platform, adhering to requestor specifications and internal best practices Schedule distributions and deliver results in a timely manner As needed, work with the customer analytics team to meet requestor needs Distribute ongoing customer surveys, and monitor and report on survey completion rates and customer feedback Update Tableau visualizations and dashboards Complete and distribute reports: o Weekly customer platform performance o Monthly contact center performance reports Update monthly presentation content in PowerPoint Update team process documentation for existing work Manage team tasks in SharePoint including: o Tracking projects and task lists o Adding and reviewing reports and process documentation Monitor daily activity in client Customer Community and provide reports as requested Execute routine data pipeline refreshes using Python and SQL Support other ad hoc projects as needed Thanks & Regards Shalini Sr. Technical Recruiter SR Talent Solution INC. -- Keywords: active directory information technology Texas C2C Requirments Business Analyst -NO H1B [email protected] |
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Wed Nov 13 21:56:00 UTC 2024 |