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Need Local Only || Genesys Engage Routing Engineer - Austin, TX (Onsite) at Austin, Texas, USA
Email: [email protected]
From:

Rishav Kumar,

Veridian Tech Solutions

[email protected]

Reply to: [email protected]

Hello,

I hope this message finds you well.

I am excited to share with you the job description for the Genesys Engage Routing Engineer position.

Please find the details of the position below:

Position Title:

Genesys Engage Routing Engineer

Location:

Austin, TX (Onsite)

Job Type:

C2C/W2/Contract

Job Description:

We are looking to add a resource for the Genesys Routing team. This person should have had routing experience in the past. Our preference would be to have this resource available in Austin.

Responsibilities include:

Act as the technical lead for the CC Tech routing team

Work with the Apple business teams and routing team to arrive at appropriate designs to meet project objectives

Work in a very dynamic environment, collaborating with various teams to meet project goals

Skills needed:

Expertise in Genesys ORS application development

Expertise in Genesys IRD application development

Expertise in Genesys framework and exposure on Genesys reporting

Expertise in Cloud CX

Experience in developing JavaScript code

Good communication skills

Good analytical skills and ability to research and present findings

Ability to multi-task

Strong team player with excellent collaboration skills

Pro-active and able to work on own initiative

Skill Sets Niche Skill Experience Preference:

Telephony Applications

Routing

Genesys

Genesys Core and Voice

JavaScript

Thanks & Regards,

Rishav Kumar

Veridian Tech Solutions, Inc.

11931 Wickchester Ln. Suite 150.

Houston, Texas, 77043, US

[email protected]

Keywords: access management wtwo Texas
Need Local Only || Genesys Engage Routing Engineer - Austin, TX (Onsite)
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Wed Nov 13 23:53:00 UTC 2024

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Location: Austin, Texas