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ServiceNow Administrator :: hybrid in Boston, MA || 10+year candidate at Boston, Massachusetts, USA
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Title; ServiceNow Administrator

Boston, MA (hybrid 2 to 3 days/week onsite)
(
LOCAL ONLY )

***This is a senior level role

BAIN CAPITAL OVERVIEW

Bain Capital, LP is one of the worlds leading
private multi-asset alternative investment firms with over $105 billion of
assets under management that creates lasting impact for our investors, teams,
businesses, and communities in which we live.   Since our founding in
1984, weve applied our insight and experience to organically expand into
several asset classes including private equity, credit, public equity, venture
capital and real estate.  We leverage our shared platform to capture
cross-asset class opportunities in strategic areas of focus.   With
offices on four continents, our global team aligns our interests with those of
our investors for lasting impact. 

Description

As the ServiceNOW Administrator, you will be
responsible for administrating the ServiceNOW platform, creating governance
standards and processes for stakeholder data, validating the accuracy of
stakeholder data and creating documentation around each of these areas.
Reporting to the Vice President of End User Services you will interact with a
variety of IT and business team members to support live integrations, gather
data requirements for new and existing processes, provide guidance and
implement changes on the ServiceNow platform. The ServiceNOW Administrator /
Data Manager has responsibility for all of the data governance, license usage
and maintenance processes on the ServiceNOW platform.

Key Responsibilities

Perform operational administrative tasks on the
ServiceNOW platform.

Assist with the creation and maintenance of reports
for business leaders.

Working with the Asset Manager and Senior ServiceNOW
Engineer to create data governance processes.

Identify deprecated data or functionality and create a
plan for removal..

Create documentation around data governance processes
and active data points

Ensure that new integrations adhere to data governance
standards.

Track platform licensing usage and ensure compliance.

Qualifications

ServiceNow System Administrator certified

3 years of ServiceNow Administration experience in a
working environment

Candidate should have a good working knowledge of
ServiceNOW base tables and relationships

CMDB knowledge, CI relationship and ITSM module
knowledge a must

Knowledge of ServiceNOW licensing and subscription
models

Ability to collaborate with stakeholders to jointly
develop and implement data governance processes

Ability to clearly present ServiceNow knowledge and
best practices to key stakeholders

Knowledge of LDAP and Active Directory structure

Regards,

Satyam Gupta

1 Point System LLC

[email protected]

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Keywords: continuous integration information technology Massachusetts
ServiceNow Administrator :: hybrid in Boston, MA || 10+year candidate
[email protected]
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Thu Nov 14 01:33:00 UTC 2024

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