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Mainframe Operations Support || New York, NY (Onsite) at New York, New York, USA
Email: [email protected]
Job Title: - Mainframe Operations
Support

Client location  New York, NY (Onsite)

Interview Mode: Video

Role Description:

Support
applications by providing monitoring, application, and system support for
Production, QA, PSE, DEV and test environments.

Provide
24x7 support for event monitoring, incident triage, and critical issues.

Provide
support to all environments on a shift basis, handling any activity for any
environment as required.

Provide
access administration for application access to DTCCs various Production, QA,
PSE, DEV and test environments and applications.

Provide
lead management support in maintaining the host operating system on Mainframe,
Linux/UNIX, and Windows environments.

Perform
level 1 and 2 support for MQ & CICS issues and working with
external/internal clients on MQ connectivity.

Provide
oversight on IPLs, MVS console activity, and HMC activities.

Provide
support and assistance with Autosys jobs/boxes, mainframe scheduling activities
and auto operator commands on UNIX/LINUX servers.

Identify
and implement efficiencies and improvements to standard processes and
procedures.

Contribute
to projects by executing task deliverables and ensuring permit-to-operate (PTO)
guidelines are met.

Provide
support for change management approval, execution for data center services
Perform level 1 and 2 support for Mainview MQ & CICS products.

Support
automation by making recommendations for optimizing and streamlining daily
functions and batch cycles.

Disaster
Recovery experience a plus as participation in disaster recovery tests are
required (done on weekends)

Qualifications:

Knowledge
of CA1/7/11/CA Scheduler and JCL

Distributed
Autosys Scheduler

Strong
Knowledge of IPLs using HMC, BMC

Mainview
MQ & CICS products

Knowledge
of Windows OS and UNIX / LINUX OS a plus

Strong
written and verbal communication / presentation skills Strong knowledge of IBM
z/OS, JES2, MVS

Experience
in working in a mainframe operations environment.

Working
knowledge of VTAM, TSO/ISPF, and Service now

Alert
management using Service Now and Splunk dashboards.

Strong
background in large-scale, multi-sysplex environments

High
level of problem solving and decision-making skills.

Responsible
for all aspects of batch processing, including the timeliness of online
availability.

Support
the Major Incident Management teams.

Support
automation by making recommendations for optimizing and streamlining daily
functions and daily batch cycles.

Coordinate
weekend activities for testing and installation of all system and application
hardware and software changes.

Proficient
with Microsoft Software Product suites (Project, PowerPoint, Excel, Word etc.)

Working
Knolwedge of IBM mainframe environment , working knolwedge of OS/MVC console
/working knolwedge og IBM HMC console

Feel
free to let me know if you have any questions.

--

Keywords: quality analyst message queue zos information technology California New York
Mainframe Operations Support || New York, NY (Onsite)
[email protected]
[email protected]
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Thu Nov 14 01:53:00 UTC 2024

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