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Urgent and Direct client NCDIT - System Administrator- Senior at Remote, Remote, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1932486&uid=

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Below is the JD
for the NCDIT - System Administrator- Senior

Urgent and Direct client NCDIT - System Administrator- Senior

NCDIT - System Administrator- Senior (750825)

Raleigh, NC

12 months

***This is an onsite position.

System Admin Mid-Level Contractor Job Description EEM Support

Support customers using good customer service skills including the ability to communicate to both technical and non-technical customers

Utilize moderate knowledge and demonstratable skills of Windows OS & M365 to support our customers & to work with internal teams

Image or provision new equipment hardware & provide to customer

Use strong organizational skills to track onboarding & shipping activities based on customer requests.

Follow asset management processes to ensure proper customer billing

Document work activities in ServiceNow

Testing Intune processes for Tier 3 team & providing feedback

Test upgrades and software changes

Install software following security & internal processes

Troubleshoot customer issues

Provide instruction while troubleshooting for remote customers

Assist with developing team processes & a knowledge base

Basic understanding of MECM, Active Directory, Tanium, Intune, & Beyond Trust

Basic knowledge of Macintosh Apple devices with a willingness to learn

Work with vendors on warranty cases

Collaborate with internal teams on technical issues

Work on special projects as needed

Thanks & Regards

Akhil Reddy

Administrative Assistant

Keshav Consulting Solutions, LLC

Phone: 9
1
9-439-7374

Email: [email protected]

Address:
1300 PEACHTREE INDUSTRIAL BLVD STE 2203, SUWANEE GA 30024-4552

Website:
www.keshavconsulting.com

Keywords: Georgia North Carolina
Urgent and Direct client NCDIT - System Administrator- Senior
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1932486&uid=
[email protected]
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08:56 PM 14-Nov-24


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