| Urgent and Direct client NCDIT - System Administrator- Senior at Remote, Remote, USA |
| Email: [email protected] |
| Hi professionals Good Morning How are you all Hope you all are doing well Below is the JD for the NCDIT - System Administrator- Senior Urgent and Direct client NCDIT - System Administrator- Senior NCDIT - System Administrator- Senior (750825) Raleigh, NC 12 months ***This is an onsite position. System Admin Mid-Level Contractor Job Description EEM Support Support customers using good customer service skills including the ability to communicate to both technical and non-technical customers Utilize moderate knowledge and demonstratable skills of Windows OS & M365 to support our customers & to work with internal teams Image or provision new equipment hardware & provide to customer Use strong organizational skills to track onboarding & shipping activities based on customer requests. Follow asset management processes to ensure proper customer billing Document work activities in ServiceNow Testing Intune processes for Tier 3 team & providing feedback Test upgrades and software changes Install software following security & internal processes Troubleshoot customer issues Provide instruction while troubleshooting for remote customers Assist with developing team processes & a knowledge base Basic understanding of MECM, Active Directory, Tanium, Intune, & Beyond Trust Basic knowledge of Macintosh Apple devices with a willingness to learn Work with vendors on warranty cases Collaborate with internal teams on technical issues Work on special projects as needed Thanks & Regards Akhil Reddy Administrative Assistant Keshav Consulting Solutions, LLC Phone: 9 1 9-439-7374 Email: [email protected] Address: 1300 PEACHTREE INDUSTRIAL BLVD STE 2203, SUWANEE GA 30024-4552 Website: www.keshavconsulting.com Keywords: Georgia North Carolina Urgent and Direct client NCDIT - System Administrator- Senior [email protected] |
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| Thu Nov 14 20:56:00 UTC 2024 |