| Salesforce Business Analyst || Santa Clara, CA (local only) at Remote, Remote, USA |
| Email: [email protected] |
| Greeting, Hope doing well My name is Ankit Kumar, a Sr. Technical Recruiter with Silverlink Technologies. We are looking for a suitable candidate for the position, I came across your resume and found this a perfect fit for this role. I would appreciate it if you can provide the best time and number to reach you to discuss this further Role-Salesforce Business Analyst Exp- 12+ years of experience Client : HCL Job description - Key Responsibilities: Requirements Gathering: Work with business stakeholders to gather, analyze, and document business requirements for Salesforce solutions. Solution Design: Translate business needs into functional specifications and help design solutions that align with business goals and Salesforce best practices. Stakeholder Collaboration: Act as the primary liaison between the business and technical teams, ensuring clear communication and alignment on project goals. Data Analysis & Reporting: Support data analysis needs and help define reporting requirements to optimize business processes and decision-making. User Training and Support: Develop training materials, conduct workshops, and provide ongoing support to ensure users are effectively utilizing Salesforce. Testing & Validation: Conduct UAT (User Acceptance Testing) and work closely with the development team to ensure quality delivery. Documentation: Maintain comprehensive documentation of requirements, workflows, and user guides. Qualifications: Bachelors degree in Business, Information Technology, or related field. 10+ years of experience as a Business Analyst, with a strong focus on Salesforce. Salesforce certification (e.g., Salesforce Certified Administrator, Platform App Builder) is a plus. Strong understanding of Salesforce capabilities, including Sales Cloud, Service Cloud, and other modules. Excellent communication and interpersonal skills. Proficiency in project management and business analysis tools. Preferred Skills: Experience with Agile methodology. Familiarity with data visualization tools (e.g., Tableau, Power BI). Strong analytical and problem-solving skills. Experience with Salesforce reporting and dashboards. -- Keywords: business intelligence information technology Salesforce Business Analyst || Santa Clara, CA (local only) [email protected] |
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| Fri Nov 15 03:29:00 UTC 2024 |