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Urgent opening for Site Reliability Engineering (SRE) at Dallas, Texas, USA
Email: [email protected]
From:

Rohit Singh,

KK Software Associates

[email protected]

Reply to:   [email protected]

Hello,

Hope you are doing good.

This is Rohit from KK Software Associates LLC. We are the Preferred vendor for the clients.

I found your resume suitable for one of the job opportunities we currently have.

Please find the detailed job description and please do let me know if you are interested in this opening:

Role name: Site Reliability Engineering (SRE)

Experience (Years): 4-6

Location: Dallas, TX & San Antonio,TX

Client: TCS

Role Description:

Proficient with ITSM process- improve data and process that enable improved IT Business Service Management.

Proficient with ServiceNow, SRE, Configuration Management Databases (CMDB), and Common Service Data Models (CSDM).

Strong verbal and technical writing skills are a must.

Job Description:

Connect with work with Process Owners (Event, Incident, MI, Problem) and the business to improve data enrichment needed to detect, and remediation and action anomalies that impact USAA workforce and the membership.

Track utilization of the CMDB and CSDM in support of ITSM and Availability Management processes

Identify and track improvements to CSDM and CMDB in support of ITSM processes.

Assist\\train customers on how to utilize CMDB and CSDM data in execution of ITSM processes.

Work with dependent process to create enhancement stories that will improve CSDM and CMDB

Record and attempt to resolve CSDM and CMDB impediments on ITSM processes.

Report blockers to Stakeholders.

Thanks & Regards,

Rohit Kumar Singh

Lead US IT Recruiter

Mail:
[email protected] 

www.kksoftwareassociates.com

Keywords: information technology Michigan Texas
Urgent opening for Site Reliability Engineering (SRE)
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Fri Nov 15 20:00:00 UTC 2024

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Location: Dallas, Texas