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Direct Client Requirement || Network - Business Analyst || Hybrid in Lansing, MI at Lansing, Michigan, USA
Email: [email protected]
From:

Sayyad Akif Husain,

Dia Software Solutions

[email protected]

Reply to:   [email protected]

Hi,

I hope this message finds you well! I am reaching out to you on an exciting Direct client opportunity with one of our clients. Can you please go through the requirements and let me know if you are interested in this position

Job Title: Network - Business Analyst

Location: Lansing, MI

Hybrid

Experience: 15+ years

Duration: 1 year with extension possible

 Interviews: 1st round interviews will be held via MS Teams. There is potential a 2nd round interview will be held.

Clear and concise communication skills required.

Job Description:

Short Description:   Receive, process, present data, and information regarding our weekly Service Requests (Infrastructure Service Requests). Responsible for gathering business and technical requirements during the client kick off meetings.  Consult SMEs (Subject Matter Experts) on tasks required to complete integrated projects for all Telecommunication services, such as, WAN, WLAN, MLAN, Security, Contact/Call Centers, Telephony, and Video. Manage multiple projects based on Agency assignments.

Complete Description:

Facilitate meetings with clients to gather requirements for all IT solutions and to identify impacted business processes and determine best process and IT solution integration.

Ability to obtain and report business and technical requirements

Facilitate review sessions to discuss projects

Excellent customer and communication service skills

Work with multiple network platforms, such as, WAN, MLAN, WLAN, Security, Voice, and Videoconferencing

Disseminate information effectively to all technical teams, customers, and technical managers

Understand a large (enterprise) and complex network environment

Skills, Experience and Education:

Bachelors Degree, Required

Organization and Prioritization skills are Mandatory

Communication and Interpersonal skills are Mandatory

Previous experience working with multiple agencies and/or vendors and/or departments in an enterprise environment are Required

Minimum 5+ years dealing with customers is Required

Minimum 1-3 years experience with Clarity is Preferred

Minimum 3-5 years experience with Microsoft Project and Excel is Required

Minimum 2-3 years experience with DevOps is Preferred

Minimum 3-5 years experience with Remedy/Helix is Required

Minimum 3-5 years working within a Telecommunications environment is Required

Minimum 3-5 years experience in a large Enterprise setting is Required

Minimum 3-5 years work experience with multiple network platforms is Required

Minimum 3-5 years working with multiple network lines of service is Required

THANK YOU & REGARDS

SAYYAD AKIF HUSAIN | DIA SOFTWARE SOLUTIONS LLC.

Austin, TX 78727| Contact: 248-537-0791

[email protected]| https://diasoftwaresolutions.com/

LinkedIn:  https://www.linkedin.com/in/sayyad-akif-husain/ 

Keywords: access management information technology golang microsoft Michigan Texas
Direct Client Requirement || Network - Business Analyst || Hybrid in Lansing, MI
[email protected]
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Mon Nov 18 19:45:00 UTC 2024

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Location: Lansing, Michigan