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High Priority Position: Business Analyst | Need Locals at Lansing, Michigan, USA
Email: [email protected]
Hi ,

I hope you are doing well.

This is Bharath from Beacon Info.

Please find the below job description and let me know your interest...

Role:
Business Analyst

Location: Lansing, MI (Hybrid)

Duration: Long Term

Need only local to MI

Short Description: Receive, process, present data, and information regarding our weekly Service Requests (Infrastructure Service Requests). Responsible for gathering business and technical requirements during the client kick off meetings. Consult SMEs (Subject
Matter Experts) on tasks required to complete integrated projects for all Telecommunication services, such as, WAN, WLAN, MLAN, Security, Contact/Call Centers, Telephony, and Video. Manage multiple projects based on Agency assignments.

Complete Description:

Facilitate meetings with clients to gather requirements for all IT solutions and to identify impacted business processes and determine best process and IT solution integration.

Ability to obtain and report business and technical requirements

Facilitate review sessions to discuss projects

Excellent customer and communication service skills

Work with multiple network platforms, such as, WAN, MLAN, WLAN, Security, Voice, and Videoconferencing

Disseminate information effectively to all technical teams, customers, and technical managers

Understand a large (enterprise) and complex network environment

Skills, Experience and Education:

Bachelors Degree, Required

Organization and Prioritization skills are Mandatory

Communication and Interpersonal skills are Mandatory

Previous experience working with multiple agencies and/or vendors and/or departments in an enterprise environment are Required

Minimum 5+ years dealing with customers is Required

Minimum 1-3 years experience with Clarity is Preferred

Minimum 3-5 years experience with Microsoft Project and Excel is Required

Minimum 2-3 years experience with DevOps is Preferred

Minimum 3-5 years experience with Remedy/Helix is Required

Minimum 3-5 years working within a Telecommunications environment is Required

Minimum 3-5 years experience in a large Enterprise setting is Required

Minimum 3-5 years work experience with multiple network platforms is Required

Minimum 3-5 years working with multiple network lines of service is Required

Thank you!

Bharath D

Senior Recruiter

[email protected]

+1
610 624 0405

Keywords: information technology Michigan
High Priority Position: Business Analyst | Need Locals
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Mon Nov 18 20:16:00 UTC 2024

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Location: Lansing, Michigan