| Urgent Hiring on :: Avaya aura IVR Engineer :: Charlotte: NC (Hybrid) at Charlotte, North Carolina, USA |
| Email: [email protected] |
| From: Sankhi Tudu, Vyze Inc [email protected] Reply to: [email protected] Job Title: Avaya aura IVR Engineer LOCATION: Charlotte: NC (Hybrid) Duration: 6+ Months MOI: Skype Manager Notes 5+ years experience with Avaya Aura must have strong experience is required Avaya Comm Manager System / Session Manager Avaya Media Center Splunk is a plus Certs not really required MUST HAVES: Avaya Aura Develop and write procedures/documentation for installation, and configuration of Avaya Communication Manager, Avaya Session Manager, Avaya Media Server, Avaya Application Enablement Servers, Avaya Call Manager Server. Provide local software and hardware support requiring complex integrated configurations in the areas of; Avaya Communications Manager and Avaya PBX (call routing, AES, CMS, one-X), LAN/WAN, VoIP, SIP, Session Management, Avaya Media Server. Extensive PBX/ACD programming experience on Avaya ACM, working knowledge of IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementation. 8+ Years Call Center experience. 1-3 years of experience in LAN/WAN networking. Strong hands-on knowledge of Avaya ACM, Avaya Session Manager, Avaya CMS Experience with QoS configurations, jitter, diagnosing and tuning QoS and performing bandwidth analysis. Knowledge of CTI, LAN/WAN communications, switches, and routers. Knowledge of SIP, RTP/RTCP, H.323 codecs is required. implementation and operation of voice and data communication solutions. In-depth knowledge of TCP/IP is a plus Keywords: North Carolina Urgent Hiring on :: Avaya aura IVR Engineer :: Charlotte: NC (Hybrid) [email protected] |
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| Tue Nov 19 10:43:00 UTC 2024 |