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Sr. Network Voice Engineer at Remote, Remote, USA
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adventa Tech

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Job Description -

Job Title : Sr. Network Voice Engineer

Location: 

Orange CA 92868 100% On-Site

DURATION: 6 MONTHS+

Visa: OPEN TO USC (C2H ROLE)

MOI: Webex Video & Final is a face to face (2 rounds)

NOTE: The manager is specifically looking for people with WEBEX DI (dedicated instance) and Cisco Webex Control Hub experience

Call Manager experience 

Cisco shop for networking 

Talkdesk integration 

Recent WEBEX 

Must Have: (LINKEDIN AND LOCAL DL)

Send me candidate from trusted third party.

Job Description:

Important Skills: 

Tier I Performs support and solutions for Cisco and VOIP related systems. 

Supports Cisco voice telephony systems for calling and back office business units. 

Supports all aspects of the Cisco Webex Calling Dedicated Instance (Communications Manager, IM & Presence, Unity Connection, Expressway and Cisco Emergency Responder) Infrastructure and other relevant Cisco Products for Calling and Collaboration. 

Experience with Cisco and third-party hospital and clinical systems' integrations with Cisco Webex Calling Dedicated Instance include Local Gateway integration to an on-prem phone system (NEC). 

Experience with Cisco Webex Control Hub for configuration (adds, moves, changes, deletions), troubleshooting with Cisco TAC, monitoring of the Cisco UC applications. 

The working environment includes: 4,000 Cisco phones, 2,030 analog phones, and over 30 remote clinics with LAN/WAN connections to the main hospital campus.    

Qualifications: 

Hands-on experience in Cisco technologies such as Cisco UC Manager, Cisco Unity Connection, Cisco Emergency Responder, Cisco routing and switching with respect to voice traffic. 

Five (5) or more years of experience supporting, troubleshooting, and developing Cisco Communications and networking technologies in many of the following: 

Cisco Unified Communications Manager/Call Manager 

Cisco Unity/Unity Connection 

Cisco Expressway for Mobile Remote Access 

Presence with Microsoft Teams and Cisco Webex App 

Experienced with performing root cause analysis, risk identification, and risk mitigation 

Support, implement, and troubleshoot voice issues Implementation of call routing, QoS, device pools, signaling protocols, dial-peers, and partition management 

Knowledge with protocols & technologies such as: H323, SIP, RTP, PRI, MGCP, TCP/IP, TCP, UDP, SNMP, BGP, OSPF, DHCP, DNS, IPv4, Telnet, SSH, MPLS, VOIP, POE, etc. Ability to support Cisco routers and switches running Cisco IOS, Catalyst IOS and Nexus IOS Experience in Cisco UCS servers hosting virtual servers for Cisco Webex Calling Dedicated Instance Enhanced Survivability Nodes. 

Expert experience with Cisco voice router and gateways for SIP trunks, analog stations, integrations via SIP trunks to applications, etc. 

Knowledge of Visio, SharePoint and other documentation applications 

Experienced with ticketing and asset management such as Service Now or similar software 

Experience with Cisco UCS, VMWare physical & virtual infrastructure 

Experience and Requirements: 

5 years IT network engineering support experience (Tier I Network infrastructure implementation and maintenance) 

CCNA certification or higher required, specialization in Voice or Collaboration - CCNP preferred 

Three or more years of experience managing enterprise VoIP and Unified Communications systems is preferred 

Bachelor's degree in Computer Science, Engineering, or related discipline preferred; equivalent experience acceptable 

Must possess strong analytical and problem-solving skills and be organized 

Should have a team oriented attitude, solid interpersonal skills and be self-driven 

Experience working with multiple departments and managing multiple tasks concurrently 

Strong verbal and written communication skills, must be able to read and comprehend monitoring reports 

Ability to work weekends and/or off hours as necessary to meet clients' needs 

Minimal travel required 

Keywords: information technology California
Sr. Network Voice Engineer
[email protected]
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Wed Nov 20 06:23:00 UTC 2024

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