| Opening for M365 system Engineer at Remote, Remote, USA |
| Email: [email protected] |
| From: Dinesh, kk Associates [email protected] Reply to: [email protected] Hi .. This is Dinesh from kkassociates, Below Position is Immediate Position from the Client Kindly share Suitable resumes to [email protected]. M365 system Engineer location: Culver City, CA Hire Type: Contract JD; . System Engineering: 50% Design, implement and manage M365 services in accordance with global and SPE security policy requirements. Responsible for the governance, risk and compliance (GRC) of the M365 platform. Monitor and troubleshoot M365 platform issues, ensuring optimal performance and availability. Manage outages, identify root cause analysis and resolve all M365 platform issues within allowed service levels. Proactively identify and remediate security risks pertaining to the platform and product suites. Develop and maintain documentation for M365 configurations, processes, and best practices. Collaborate with IT and business units to gather requirements and deliver tailored solutions that enhance productivity. Stay current with Microsoft 365 updates and features, recommending continuious improvements and new functionalities. Lead in cross-functional projects and contribute to strategic planning for future M365 initiatives. Develop key performance metrics to drive business value of IT. Conduct user training and provide technical support to ensure effective use of M365 tools. 2. IT Operations Support: 20% Primarily responsible for SPEs M365 tenant. Manage outages, identify root cause, and resolve all M365 issues within allowed service levels. Participate in the change control processes. Participate in the development of operational procedures and policies. Communicate change requests, issues and resolutions, event status as well other important matters to all areas of IT and customer departments. Identify, resolve and escalate business issues as appropriate. Escalation point for operations support team. Manage after hours and on-call support.3. Develop and maintain project plans for medium to large sized M365 projects: 15%4. Provide oral and written status reports to IT management and customers: 15% Thanks and Regards Dinesh || Technical Recruiter KK Associates LLC. Direct:6143790183 8751 Collin McKinney Pkwy, # 1302, McKinney, TX 75070 555 Metro Place North, Suite# 100, Dublin, OH- 43017 Email: [email protected] Web: www.kksoftwareassociates.com Keywords: information technology California Ohio Texas Opening for M365 system Engineer [email protected] |
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| Tue Nov 26 00:34:00 UTC 2024 |