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HYBRID as Salesforce Administrator at Remote, Remote, USA
Email: [email protected]
From:

Kartik Mahajan,

GVR Infotek

[email protected]

Reply to:   [email protected]

Job Title: Salesforce Administrator

Duration: 12 MONTHS

Visa: OPEN TO GC/USC (they must be local) with local DL.

Location:4 Irving Place, New York, New York, United States of America, 10003 (HYBRID)

MOI: Video (Teams) Interview

Consultant must have LinkedIn

As usual PREVIOUS WORK EXPERIENCE IN CON EDISON OR UTILITIES WILL BE GIVEN FIRST PREFERENCE. 

 Must Certifications: Salesforce Administrator

JOB DESCRIPTION

Required Skillset

Experience

4+ years of experience in Salesforce

Agile methodology, business analysis and user story development

Salesforce Fundamentals:

Strong understanding of Salesforce CRM concepts and the Salesforce platform.

Proficiency in Salesforce configuration tasks such as creating fields, objects, page layouts, flows, validation rules, reports, and dashboards.

Knowledge of user management, including roles, profiles, permissions, and security settings.

Experience with data management and migration tools like Data Loader, workbench and Import Wizard.

Ability to create meaningful reports and dashboards that provide insights into utility operations and customer behavior.

Experience deploying with change sets

Communication and Training:

Strong communication skills to work with stakeholders, gather requirements and generate project artifacts

Ability to provide training and support to users in Salesforce.

Project Management:

Experience managing projects, including upgrades, customizations, and new feature rollouts for Salesforce

Problem-Solving:

Ability to troubleshoot issues that arise within Salesforce, providing support and solutions to users.

Soft Skills:

Teamwork, adaptability, and the ability to work in a fast-paced environment.

Good organizational skills to manage multiple tasks and priorities.

Certifications:

Salesforce Administrator

Preferred Skillset

Salesforce Platform:

Experience working with and maintaining Service Cloud and Experience Cloud

Familiarity with App Exchange products, including document generation and e-signature tools

Experience working with and managing DevOps via Copado

Ability to troubleshoot Apex, omniscript and lightning web components

Strong Understanding of the Energy and Utility Cloud features and how they cater to the needs of utility companies.

Knowledge of industry-specific workflows, like service order management, field service, and customer engagement specific to utilities.

Familiarity with utility data models and how utility data (like meter readings, service connections, and outage management) is managed in Salesforce.

Certifications

Salesforce Advanced Administrator

Service Cloud Consultant

Experience Cloud Consultant

TECHNICAL SKILLS Must Have: 

Agile Delivery Lead/ Project Management

Analytical Problem Solving

Communication and Training Skills

Salesforce Administrator Certification

Salesforce Fundamentals

Keywords: green card
HYBRID as Salesforce Administrator
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Tue Nov 26 04:53:00 UTC 2024

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