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Hiring || Help desk support specialist || Charleston, WV (Onsite) || No H1B at Charleston, Arkansas, USA
Email: [email protected]
From:

Rohit Dubey,

Vyze Inc

[email protected]

Reply to:   [email protected]

Hi,

This is Rohit from Vyze Inc. working as a recruiter. Im having a very urgent role.

Please go through the Job Description and provide me below required information along

with your updated Resume ASAP.

Full Name:

Visa:

Email:

Phone:

Location:

Relocation:

Skype Id:

Start:

Job Description -

Title : Solarwinds IT Service Desk System Administrator

Location:

Charleston, WV(Onsite)need local

Visa:

No H1b/CPT/OPT(prefer GC)

MOI:

 Video 

Keep in mind this is for an Administrator of an Enterprise Service Desk application.

The candidate must have experience as an administrator rather than as a help desk support specialist. The focus is on the Solarwinds service desk software suite not the doing of help desk support. 

Another key concern/need the client has is for someone in this role to optimize processes and procedures, especially equipment inventory from a new hire to retrieval of the equipment at off-boarding and documentation of every step.  

Administration of the client's corporate Service Desk application, Solarwinds.

Manage the development and implementation of more in-depth ticketing processes and procedures

Lead process improvements and manage the systems processes, templates, reports, and documentation, especially around deployment and support of inventory of software, hardware, and peripherals.

Establish beginning-to-end processes and tracking of inventory from onboarding to offboarding.

Participate in reporting for audits

Work with all help desk leadership and technicians in WV, MI and CA.

Be familiar with Google GWS and ITIL

Best Regards

Rohit Dubey

Technical Recruiter | VYZE INC.

24718 Tribe Square #306, Dulles, VA 20166

Email: 
[email protected]

Keywords: information technology golang green card California Idaho Michigan Virginia West Virginia
Hiring || Help desk support specialist || Charleston, WV (Onsite) || No H1B
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Wed Nov 27 05:50:00 UTC 2024

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