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databrick support engineer :; usc :: gc :: local to jersy city :: smbc is end client at Jersey City, New Jersey, USA
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b Description
Position:                           L1 Databricks Support Engineer
Location:                          Jersey City, NJ (Need Local candidate only within 30 miles with DL Copy)
Hybrid:                              3 days onsite
Visa:                                  USC & GC with genuine
Contract to hire

Need Finance experience

Job Description:
Provide essential support for the Databricks platform and related cloud infrastructure
Respond to user inquiries and perform initial troubleshooting of issues
Escalate issues and collaborate with L2/L3 support teams
Manage and document support tickets using Jira or ServiceNow
Monitor systems and respond to alerts
Provide essential technical support and guidance to users

Required Skills and Experience:
Basic knowledge of cloud platforms (AWS, Azure, GCP, etc.)
Basic networking knowledge (TCP/IP, DNS, etc.)
Excellent communication and customer service skills
Problem-solving and troubleshooting abilities
Teamwork skills and a collaborative attitude

Preferred Skills:
Knowledge or experience with the Databricks platform
Experience using support ticket systems like Jira or ServiceNow
Basic scripting knowledge (Python, Bash, etc.)
Knowledge or experience with Azure DevOps

Education:
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience)

Keywords: green card New Jersey
databrick support engineer :; usc :: gc :: local to jersy city :: smbc is end client
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Tue Dec 03 03:43:00 UTC 2024

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Location: Jersey City, New Jersey