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Need VOIP /Voice engineer || Austin, TX|| Hybrid Onsite at Austin, Texas, USA
Email: [email protected]
Hi,

Iam Pavan from Softcom Systems

Kindly respond to this requirement with updated profile

Details : 

Role: VOIP /Voice engineer

Location: Austin, TX|| Hybrid Onsite

Type : Contract

JD:

Position would be in Austin, Tx

Deep understanding and experience with Ribbon/Sonus SBC

Voice/VoIP/SIP expert

Able to follow each leg of a call flow and perform and provide in-depth analysis on what is or is not occuring.

Platform owner, with a great degree of familiarity in linux-based appliances and operating systems

Tier 2/3 Operational support of the end-to-end Contact Centre Voice solution, taking ownership of mitigation, resolution and followup for impactful P1/P0 incidents and lower priority recurring issues.

Identifying system and process improvements relating to the Contact Centre Voice Platform and recommending new solutions and designs.

Required Skills:

5+ years of Voice Engineering, telephony experience

Proficient with developing voice solutions, support, call flow diagrams, VUI and other design documentation

Knowledge of SIP media gateways and Session Boarder Controllers (Cisco, Acme, SONUS/Ribbon etc)

Expert with network protocols including a thorough understanding of network fundamentals

Bachelors degree in Computer Science, Engineering or related field preferred

Excellent interpersonal, collaboration and communication skills

Preferred Skills:

Extensive experience with Unix/Linux OS system administration, configuration, performance tuning, maintenance and security

Scripting/Automation including Python/Bash/etc.

Knowledge of Oracle, Cassandra Database

Please send below details along with updated resume and DL/VISA copies

Full Name (as per passport / Legal Docs) : 

Contact No (Cell / Home / Office) :  

Best time to reach : 

Email Id :  

Visa Status/ Work Authorization

Visa validity ( DD/MM/YY )

Current Location

US Entry:

Prior Infosys Experience : YES /NO

Passport Number  

Skype Id :   

SSN Last 4 Digits:

Education

1. Passing year of (Bachelors)

2. Bachelors  degrees

3. University Name (Bachelors)

DOB (DD/MM/YY)

Linked In

Employer Details

Full employer company Name

Full Employer Name

EIN (Employer Identification Number)

Email of employer

Phone number of employer

Thanks & Regards

Pavan Kumar

Softcom Systems, Inc. 

Your trusted technology partner....,

Email: 
pavan@
softcomsystems.com

Direct: 401-526-8976

Office: 609-333-9000 EX:26

475, Wall Street, Princeton, NJ-08540 

Keywords: materials management Idaho New Jersey Texas
Need VOIP /Voice engineer || Austin, TX|| Hybrid Onsite
[email protected]
[email protected]
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Tue Dec 03 19:46:00 UTC 2024

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Location: Austin, Texas