| Technical Writer at Remote, Remote, USA |
| Email: [email protected] |
| From: shrasti singh, vyzeinc [email protected] Reply to: [email protected] Job Description -Technical Writer I Wisconsin Department of Public instruction (DPI) Must be Wisconsin resident or willing to relocate at the candidate's expense. Summary The Wisconsin Department of Public Instruction is seeking a Technical Writer. This position will serve as a member of the Customer Services Team under the Division of Libraries and Technology. The Customer Services Team is responsible for assisting in a statewide data collection program called WISEdata. Data collected is also used to feed other vendor systems which streamlines data collections and reduces redundancy. WISEdata integrates with WISEid, our identity management system. In addition, WISEdata provides the data used by DPIs WISEdash business intelligence and reporting system used for public reporting and by Wisconsin districts and schools. The Customer Services Team also assists in collecting staff data through a statewide data collection application called WISEstaff. In addition, the team maintains School Directory data, hosts the annual WISEdata Conference, and handles DPI application security. The team provides communications, workshops, training materials, and data submission guidance to schools. The Technical Writer position is responsible for understanding, creating, and maintaining all user-facing documentation, training materials, and general communications for the WISE applications and other Customer Service efforts. The position will communicate and disseminate complex and technical information more easily to customers. Under general supervision of the Customer Services Team manager, this person will work closely with others to accomplish project objectives, or function independently to accomplish daily work requirements as a member of the Customer Services Team. Objectives, priorities and deadlines are established in consultation with the department program area leaders, project managers, and the Customer Services Team manager. Job Responsibilities Work with the Business Solutions team to monitor and perform data cleansing on County-wide technology expenses. Work with Business Solutions Manager, IT Financial Analyst and other associated departments to re-engineer the process of technology expense management, tracking and reporting. Work with Business Solutions and IT Financial Analyst to build the recommended technology budget for purchases, renewals and operating costs associated with the centrally managed technology budget. Assist Business Development Analysts with procurement of technology, from quote stage to payment completion. Will involve working within the County financial system and coordinating with the Central Business Office. Working with IT Contract Manager, organize and develop process for IT contract management, software renewals, tracking and reporting. Assist with preparation and execution of contracts. Leverage new or existing solutions to manage contractual data for accurate reporting and tracking. Prepare policies and procedure documentation to assist staff Keywords: information technology Technical Writer [email protected] |
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| Wed Dec 04 20:10:00 UTC 2024 |