| Need Incident Management Support Executive at San Jose, California, USA |
| Email: [email protected] |
| From: Sanjay, K&K Global Talent Solutions Inc [email protected] Reply to: [email protected] Job Title : Incident Management Support Executive Location: San Jose, CA/onsite Experience:5+Years Job Description Experience as Incident Manager able to quickly and efficiently and minimizing the impact on business operations. Ensure timely escalation and resolution of incident while adhering to SLAs. Drive root cause analysis and corrective action procedures for high-impact incidents. Ensure continuous communication with key stakeholders and prepare incident reports and deliver post-mortem analyses. Mentor and coach Juniors and inspect the Incident report regularly and identify the area of improvements and apply best practices. Partner with change management team to ensure the application/product availability. Competencies: Incident Management Keywords: California Need Incident Management Support Executive [email protected] |
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| Thu Dec 05 22:54:00 UTC 2024 |