Project Manager -Business Analyst (Telecom Domain) || Philadelphia Onsite (Locals Preferred) at Philadelphia, Pennsylvania, USA |
Email: [email protected] |
From: JUNAID, Smartfolks [email protected] Reply to: [email protected] Hello Professional, I hope this email finds you well, Please refer the JD below and share suitbale profile to me. Hoping to hear from you soon!! Role: Project Manager / Business Analyst (Telecom Domain) Location Philadelphia Onsite (Locals Preferred) C2C Job Description: Introduction: We are seeking a highly skilled and proactive Project Manager / Business Analyst to join our client's dynamic team. This role is critical in supporting voice product initiatives and will involve close collaboration with the Operations Support team. The ideal candidate will have a strong background in business analysis, with a keen understanding of telecommunications and voice products. Key Responsibilities: Serve as a key member of the Operations Support team, reporting directly to a Project Manager. Conduct thorough impact analysis of product or operations initiatives, ensuring alignment with business objectives. Develop comprehensive end-to-end (E2E) process flows using the ADONIS tool. Gather and analyze requirements from Product, Operations, and Divisional stakeholders to create detailed System Requirement Documents (SRDs). Collaborate with development teams to communicate requirements and contribute to the creation of Solution Design Documents (SDDs). Review epics and user stories to ensure they meet business needs. Participate in the review of QA test cases, providing insightful feedback to enhance product quality. Analyze end-to-end test results and participate in functionality demos to ensure product efficacy. Offer valuable input to the End User Content team to aid in content development. Assist the training team as needed to facilitate effective knowledge transfer. Provide dedicated post-implementation support following each release deployment, ensuring smooth transitions and continuous improvement. Key Skills and Qualifications: Proven experience as a Project Manager or Business Analyst, preferably in the telecommunications sector. Strong business analysis skills with the ability to perform detailed impact analysis. Proficiency in developing E2E process flows, ideally with experience using the ADONIS tool. Familiarity with Orion (CB Systems) is highly advantageous. Experience with Bedrock tool for dashboards and communications is desirable. Excellent ability to understand and document requirements and create effective system and solution design documents. Experience reviewing epics, user stories, QA test cases, and E2E test results. Strong communication and stakeholder management skills. Ability to work collaboratively with cross-functional teams, including Development, Content, and Training teams. Commitment to providing post-implementation support and driving continuous improvement. Keywords: quality analyst Project Manager -Business Analyst (Telecom Domain) || Philadelphia Onsite (Locals Preferred) [email protected] |
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Tue Dec 10 02:56:00 UTC 2024 |