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Urgent opening for Product Support Specialist at Dallas, Texas, USA
Email: [email protected]
From:

Rohit Singh,

KK Software Associates

[email protected]

Reply to:   [email protected]

Hello,

Hope you are doing good.

This is Rohit from KK Software Associates LLC. We are the Preferred vendor for the clients.

I found your resume suitable for one of the job opportunities we currently have.

Please find the detailed job description and please do let me know if you are interested in this opening:

Experience with 

C++ or Python is mandatory, Please do
NOT
send Embedded Profiles

Role Title: Product Support Specialist

Location: Dallas, TX [Hybrid]

Job description:

We are seeking Product Support Specialists with strong expertise in C++ or Python along with proficiency in Javascript (Angular).

You will support a data annotation tool, assisting users in resolving technical issues, understanding the product, and debugging code.

Strong communication skills are essential as youll interact directly with users, often troubleshooting their code in real-time.

Key Responsibilities-

Provide technical support for a data annotation tool

Understand user issues, diagnose problems, and provide effective solutions .

Read, debug, and triage user-submitted code (C++Python + Javascript).

Collaborate with the development team to escalate and resolve complex issues.

Deliver clear and effective communication to users in English

Required Skills-

Proficiency in C++ or Python

Experience with Javascript (Angular framework)

Strong problem-solving and debugging skills.

Excellent communication skills to understand, explain, and solve technical problems .

Ability to work in a shift-based environment

Preferred:

Prior experience in product support or technical support roles .Knowledge of data annotation tools

Thanks & Regards,

Rohit Kumar Singh

Lead US IT Recruiter

Mail:
[email protected] 

www.kksoftwareassociates.com

Keywords: cplusplus information technology Texas
Urgent opening for Product Support Specialist
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Tue Dec 10 22:14:00 UTC 2024

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Location: Dallas, Texas