| IT Support Specialist/System Admin :: Location : San Jose, CA (Hybrid) :: Experience : 3 to 6+ Years only at San Jose, California, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2000419&uid= Role: : IT Support Specialist/System Admin Location : San Jose, CA (Hybrid) Position type : Contract Project Duration : Long Term Experience : 3 to 6+ Years only Detailed JD : We are seeking a skilled IT Support Specialist with 2-3 years of experience to join our team and provide end-user support. The ideal candidate will be responsible for troubleshooting, resolving technical issues, and ensuring a high level of customer satisfaction. This is a contract position for 5 months, with a high possibility of extension based on performance and business needs. Key Responsibilities: Provide technical support to end users for hardware, software, and network-related issues, both onsite and remotely. Install, configure, and troubleshoot computer systems, applications, printers, and peripheral devices. Assist with user account management, including password resets, access provisioning, and de-provisioning. Support users with Google Workspace, VPN, and other enterprise applications. Collaborate with India IT teams to escalate and resolve complex technical issues. Maintain accurate records of service requests and resolution details in the ticketing system. Ensure compliance with IT security policies and procedures while supporting end users. Assist in the setup and maintenance of IT equipment for new hires and exit employees. Provide excellent customer service, ensuring timely and efficient resolution of issues. Ensure to maintain up to date IT Asset inventory Requirements: 2-3 Years of experience in an IT support or end-user support role. Strong knowledge of Windows OS, Google Workspace, and common desktop applications. Experience with troubleshooting hardware, software, and basic knowledge of networks. Basic understanding of Active Directory and user management. Familiarity with remote support tools and ticketing systems Strong communication and interpersonal skills. Ability to work independently and manage multiple tasks in a fast-paced environment. Relevant IT certification or equivalent qualification is a plus. Preferred experience: Experience in supporting end users in a corporate environment & senior executives. Knowledge of ITIL processes and practices. Prior experience in an IT support role within a global or distributed team. Looking forward to work with you! Thanks & Regards Lokesh Yadav Sr. Technical Recruiter CloudThink Tech Inc E: [email protected] Website: https://cloudthinktech.com/ LinkedIn: https://www.linkedin.com/in/lokesh-yadav-35941b223/ Address: 10301 Northwest FWY STE 314, Houston TX, 77092 An E-Verify Company !! Please consider the environment before printing this e-mail. DISCLAIMER The information in this e-mail is confidential and may be legally privileged. It is intended solely for the addressee. Access to this e-mail by anyone else is unauthorized. If you have received this communication in error, please notify the sender and delete the e-mail and destroy any copies of it. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. Any opinions or advice contained in this e-mail are subject to the terms and conditions expressed in the governing Cloud Think Technologies client engagement letter. Opinions, conclusions and other information in this e-mail and any attachments that do not relate to the official business of the firm are neither given nor endorsed by it. Cloud Think Technologies cannot guarantee that e-mail communications are secure or error-free, as information could be intercepted, corrupted, amended, lost, destroyed, -- Keywords: information technology California Delaware Texas IT Support Specialist/System Admin :: Location : San Jose, CA (Hybrid) :: Experience : 3 to 6+ Years only [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2000419&uid= |
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| 10:27 PM 10-Dec-24 |