| Remote - ITIL Remedy | ServiceNow integrator at Remote, Remote, USA |
| Email: [email protected] |
| From: Bharath, Themesoft Inc. [email protected] Reply to: [email protected] Hello, Please find the below job opening and let me know your interest Role: ITIL Remedy/ServiceNow integrator Location: Remote Job Description: Mandatory Skills: 8 Years of experience with ITSM and ITIL governance processes. 8 Years of experience Ability to think and act both strategically and tactically and know when to apply each type of action. 8 Years of experience Very strong communication skills: oral, written, presentation and facilitation. 8 Years of experience Technical understanding with ability to translate into business concepts. 8 Years of experience IT Service Management knowledge beyond theory. He/she has held roles which implement IT best practices. 8 Years of experience Credibility and trust; ideally has earned the respect of IT managers and other business managers at all levels. 8 Years of experience the ability to bring together and work with a team of people with varied backgrounds business analysts, technical experts, process owners - to articulate and remedy service level issues. 8 Years of experience A good understanding of IT Outsourcing and Managed Services. 8 Years of experience Statistical, numerical and analytical principles and processes. 8 Years of experience Innovative thinking with service quality, and its improvement, within limits of costs and business direction. 8 Years of experience Adhere to Project Management best practices 8 Years of experience with ITSM service tools, ServiceNow, and Remedy. Desirable Skills: 5 Years of experience in the use of Remedy On Demand 4 Years of experience with IT Service Management certification ITIL V3 or V4 4 Years of experience with PMP Certification 4 Years of experience with Business Process Engineering 4 Years of experience with Technical Writing/Formal documentation skills 4 Years of experience with ServiceNow in use with supporting external business partners. Experience with Cloud service provider AWS. 3 Years of Training experience 1 Years of Experience with ServiceNow security operations. Experience with DevOps tools (Jira, Gitlab, etc.) Keywords: information technology Remote - ITIL Remedy | ServiceNow integrator [email protected] |
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| Wed Dec 11 00:31:00 UTC 2024 |