| ITSM Business Analyst at Fully Remote( as it is a fully remote role but will prefer candidates from Texas) at Remote, Remote, USA |
| Email: [email protected] |
| From: Raj Khan, Convextech inc. [email protected] Reply to: [email protected] Hi, Hope you are doing good.!! Please let me know if you are interested in the below position.!! Position: ITSM Business Analyst Location: Fully Remote( as it is a fully remote role but will prefer candidates from Texas) Duration: 6+ months Visa: Only USC/GC Interview: Video Job Description: Responsibilities: Lead and manage projects promoting IT Service Management principles Develop strategies to guide Infrastructure and Operations maturity using Service Management methods Collaborate with a diverse team of business analysts, technical experts, and process owners to address and remedy service level issues Translate technical understanding into business concepts Adhere to Project Management best practices Required Skills: Minimum of 8 years of experience with ITSM and ITIL governance processes Strong communication skills: oral, written, presentation, and facilitation Ability to think and act both strategically and tactically Technical understanding with the ability to translate into business concepts Experience with ITSM service tools, ServiceNow, and Remedy Understanding of IT Outsourcing and Managed Services Proficiency in statistical, numerical, and analytical principles and processes IT Service Management certification ITIL V3 or V4 and PMP Certification are preferred Thanks and Regards MD. Raj Khan Technical Recruiter ConvexTech Inc. Email id- [email protected] LinkedIn - linkedin.com/in/md-raj-khan-9b1498204 Keywords: information technology green card Idaho Maryland ITSM Business Analyst at Fully Remote( as it is a fully remote role but will prefer candidates from Texas) [email protected] |
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| Wed Dec 11 23:56:00 UTC 2024 |