| SNOW Senior Functional Consultant :: Remote :: Hexaware at Remote, Remote, USA |
| Email: nirdesh.s@twsol.com |
|
Only H1B/USC/TN Candidates Suggest looking for below key words to select the CV CMDB Service Mapping CSDM ServiceNow Discovery HAM Functional Consulting (FC) Role Overview As a Lead Functional Consultant specializing in IT Operations Management (ITOM), Configuration Management Database (CMDB), and Service Mapping, the FC will play a critical role in helping our clients implement and optimize their ServiceNow environment. This role will act as a subject matter expert, providing technical and functional guidance, delivering solutions that enhance operational efficiency, and ensuring that clients maximize their return on investment in ITOM solutions. Job Description: ITOM Implementation: Lead and execute ITOM engagements, including discovery, event management, operational intelligence, and orchestration, using ServiceNow. Configure and deploy ITOM modules to monitor and automate IT infrastructure operations, focusing on cloud and hybrid environments. Provide subject matter expertise for the architecture, design, and optimization of IT operations. CMDB (Configuration Management Database) Implementation: Design, configure, and implement an optimized CMDB that supports IT Service Management (ITSM) and aligns with the Common Service Data Model (CSDM). Develop, manage, and optimize CMDB health, governance, and data quality. Ensure CMDB data accuracy by integrating multiple data sources and developing CI (Configuration Item) relationships. Service Mapping: Lead the design and implementation of Service Mapping initiatives, mapping IT services to the underlying infrastructure in ServiceNow. Create and maintain service maps to reflect business services, application services, and infrastructure dependencies. Enable proactive service impact analysis and incident management by building end-to-end visibility into service delivery. Client Engagement & Requirement Gathering: Conduct workshops and meetings to capture and analyze client requirements, aligning the ServiceNow ITOM/CMDB/Service Mapping solutions with business objectives. Translate functional requirements into technical designs and solutions, ensuring the clients IT strategy is supported by the platform. Solution Design & Development: Collaborate with technical teams, developers, and ServiceNow architects to ensure accurate implementation of solutions based on best practices. Configure ServiceNow workflows, business rules, and UI components to support ITOM, CMDB, and service mapping functionalities. Work closely with change and release management to deploy new capabilities into production environments. -- Thanks & Regards, NIRDESH KUMAR SRIVASTAVA | Talent Acquisition (United States) Teamware Solutions Inc. | 2838 E. Long Lake Road Suite 210, Troy, MI 48085 E-Mail : nirdesh.s@twsol.com Connect With Me On LinkedIn CONFIDENTIALITY NOTICE This email message and any attachments are for the exclusive use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message along with any attachments, from your computer system. If you are the intended recipient, please be advised that the content of this message is subject to access, review and disclosure by the sender's Email System Administrator. Disclaimer This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to which they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. -- Keywords: continuous integration user interface information technology fibre channel trade national Michigan Tennessee SNOW Senior Functional Consultant :: Remote :: Hexaware nirdesh.s@twsol.com |
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| 01:51 AM 12-Dec-24 |