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Hiring Now : : Web Content Designer - Level 4 : :Remote at Hartford, Connecticut, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2010243&uid=

From:

Suraj Barik,

Vyze Inc

[email protected]

Reply to:   [email protected]

Job Description -

Tittle: Web Content Designer - Level 4

Interview Process: Webcam

Location: Hartford, Connecticut  (Remote) 

Description:

Highly Organized. You understand project planning, agile methodology, and you deliver on deadlines..

Service-Oriented. You are passionate about public service and improving experiences for citizens.

About the Role

The Digital Website Content Writer will work closely with our cross-functional project team focused on building and improving the State of Connecticuts websites and digital assets. Your work will involve assessing customer needs and creating high impact content for web pages, digital applications, chatbots, user guides, and other customer-facing assets. An ideal candidate should know content inside and out how to structure it, how to write it, how to apply it in user-focused page design, and how to track its effectiveness. You must be an expert copywriter who knows how to communicate user benefits over features. And you must also show a high level of mastery of content taxonomy, SEO, service design, and optimizing customer journeys. 

You will need to have a deep understanding of our audience and be able to clearly communicate how your content will address their needs. In addition, the candidate should show a command of modern content standards, and be able to clearly communicate content issues and solutions to various levels of stakeholders. 

Experiences Required for This Role

Website Content Writing  At least 3 years of measurable experience in the following:

   Developing modern content for large websites with multiple departments and sizable portfolios of services, informational assets, and applications 

    Creating high level content strategies that focus on logical taxonomies, streamlined user journeys, and human-focused design

    Planning for the discovery, analysis, segmenting, creation, delivery, tracking, and governance of content

    Aligning content with business goals, stakeholder objectives, and user needs

   Inventorying and auditing of content on a local or enterprise level

   Copywriting a high proficiency in writing for real people and motivating them to action

   Conducting in-depth research on industry-related topics to develop original content and optimize current content

    Creating high quality content pieces that can also be used for content marketing needs, including advertising, social media, and email campaigns

    Editing content and proofreading material for errors and inconsistencies

SEO and analytics  At least 3 years of experience with the following:

   Conducting keyword research, developing SEO strategies, and using industry best practices to increase SERP results and build traffic to content

   Practicing both technical and on-page SEO methodologies to help build Googles EAT objectives 

   Developing high-impact KPIs and tracking the measurable success of content

    Using customer research and site analytics to prove that content is meeting user needs

Content Lifecycle Governance  At least 3 years of experience and use cases with the following:

    Defining customers needs and identifying content gaps that prevent successful digital experiences

   Optimizing and categorizing content to align with a service-oriented information architecture

    Working with subject matter experts to write clear text in plain language that achieves defined goals

   Reviewing and improving existing content for accuracy, legibility, accessibility, and compliance with State Content Guidelines

   Structuring content in ways that customers are used to, and knowing the difference between features and benefits

    Setting up governance models that support the maintenance of content after publishing

Knowledge, Skills, and Ability

Website Writing and Content Management

   Knowledge of Sitecore or a comparable CMS

    Content creation for websites

    Expert copywriting and editing skills

    Content marketing

    SEO and analytics 

   Knowledge/experience with project management tools (Microsoft Office Suite, Teams, Jira)

   Effective communication skills

    High emotional intelligence

High Functioning in Complex Situations

    Ability to distill complex concepts into simple ideas

   Deadline-driven and able to handle simultaneous tasks, using prioritization models and team communication tools

    Comfort in suggesting better strategies or pointing out risks in current development efforts

   Dependable, organized, and equally able to work independently as well as in cross-functional team environments

Team Player

   Supporting teammates skills and behaviors through development and delivery

   Communication and collaboration with multiple departments and stakeholders

    Creative and analytical thinking with strong problem-solving skills

    Judgment in dealing effectively and diplomatically with government staff

    Ability to maintain strict confidentiality

Preferred Skills & Qualifications

Other Desirable Skills

   Proficient in Sitecore 10.2

    Bachelor's degree in UX, Web Design, Communications, Marketing, English, Journalism, or related field

    3 years of website content writing for a company or institution in a full-time role with defined project-driven goals

   Proficient in Digital content standards and plain language guidelines

   Experience with chatbots, search consoles, and helpdesk services

   Proficiency with content tools, especially development, inventory/auditing, and SEO tools

    A portfolio of published online content

    Industry certification in a field-related discipline

    1 year of experience using customer relationship management platforms such as Salesforce

    1 year of experience using Google Analytics (preferable GA4)

    1 year of experience using data dashboard software like Power Bi

Administrative Considerations

The Website Content Writer will work as part of an enterprise digital service team. They will work iteratively on multiple website projects using agile sprints. Work will be assigned based on items in the product backlog associated with Website Improvements. These tasks may be adjusted, reduced, or expanded as the project progresses through various phases. The contract employee shall be expected to maintain and provide written documentation on any work performed in conjunction with this engagement. 

The engagement will be for a term of up to 12 months. All work will be performed in eight (8) hour shifts, Monday to Friday, excluding State holidays. If workflow dictates an on-site presence is not needed, consultant may work remotely. All extended remote work will need approval by Chief Digital Officer or the designated manager. Payment will be on a time and material basis and paid only for hours worked. 

Use of State Resources: The contractor will be provided with a virtual desktop environment that will allow for the contractor to use their own computer to access and engage with State systems. 

Security/Privacy Considerations: Information accessible by the contractor may be sensitive, confidential, or subject to the Privacy Act and/or HIPAA considerations. Contractor personnel must be familiar with and comply with the provisions of appropriate regulations and/or instructions. Signing of a confidentiality agreement will be required. Daily sign-in to the facility may be required. The contractor employee must always display an access badge while present in state facilities. A background check will be required.

Thanks & Regards 

Suraj barik

Email: [email protected]

Keywords: user experience business intelligence information technology
Hiring Now : : Web Content Designer - Level 4 : :Remote
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2010243&uid=
[email protected]
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01:50 AM 13-Dec-24


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