| Genesys Engage Composer Developer at Columbus, Ohio, USA |
| Email: pradeep.sharma@scalable-systems.com |
|
From: Pradeep, Scalable Systems pradeep.sharma@scalable-systems.com Reply to: pradeep.sharma@scalable-systems.com Hi, Greetings of the day! I have an urgent requirement below, please go through JD and let me know if you are comfortable or have any profile. Kindly revert me back with your updated resume as well. Job Title: Genesys Engage Composer Developer Location: Columbus, OH (Work from Office) Duration: Long Term Contract Job Description: ECCS Call Routing developer with Genesys 8.5 and SIP experience Voice/Routing Strategies development in Genesys composer Genesys Rule Engine, GRE and GRAT development and configuration. Hands on experience with very large-scale deployment of Genesys 8.5 - Framework, Configuration and Management, Routing & Media components with integration experience with SBC. Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers, routing layer, Genesys SIP, Genesys IRD, Media server, and ICON/Info Mart. Experience working on Genesys IRD Development, Genesys Administrator, GAX, Pulse and the ability to create, modify, and maintain templates (preferred). Test-infected attitude (strong desire to perform thorough and exhaustive unit, integration and system testing). Experience in Contact Center Technology with hands-on experience on high-complexity Genesys implementations (8.x and above) with focus on call routing, queuing and transfers (non IVR). Understand how SIP server provides CTI data to the rest of the Genesys infrastructure In depth understanding of how ORS Server interacts with URS Server. In depth understanding of the T-Lib Event Model Experience in troubleshooting individual products as well as system integrations between products by tracking through log files and logically being able to determine where problem might reside. Understand the different components of a Stat Server ECCS Call Routing developer with Genesys 8.5 and SIP experience Voice/Routing Strategies development in Genesys composer Genesys Rule Engine, GRE and GRAT development and configuration. Hands on experience with very large-scale deployment of Genesys 8.5 - Framework, Configuration and Management, Routing & Media components with integration experience with SBC. Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers, routing layer, Genesys SIP, Genesys IRD, Media server, and ICON/Info Mart. Experience working on Genesys IRD Development, Genesys Administrator, GAX, Pulse and the ability to create, modify, and maintain templates (preferred). Test-infected attitude (strong desire to perform thorough and exhaustive unit, integration and system testing). Experience in Contact Center Technology with hands-on experience on high-complexity Genesys implementations (8.x and above) with focus on call routing, queuing and transfers (non IVR). Understand how SIP server provides CTI data to the rest of the Genesys infrastructure In depth understanding of how ORS Server interacts with URS Server. In depth understanding of the T-Lib Event Model Experience in troubleshooting individual products as well as system integrations between products by tracking through log files and logically being able to determine where problem might reside. Understand the different components of a Stat Server Statistic Metrics, Time Profile/Range, Filter, Notification Thanks & Regards, Pradeep Sharma Email: pradeep.sharma@scalable-systems.com "Scalable Systems is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status." Keywords: golang Ohio Genesys Engage Composer Developer pradeep.sharma@scalable-systems.com https://jobs.nvoids.com/job_details.jsp?id=2011535 |
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| 07:57 PM 13-Dec-24 |