| Technical L Oracle ERP :: Location : Itasca IL ( hybrid 3 days onsite) at Itasca, Texas, USA |
| Email: [email protected] |
|
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2012391&uid= From: Lokesh, Cloud think Technologies [email protected] Reply to: [email protected] Role: Technical Lead Oracle ERP Location : Itasca IL ( hybrid 3 days onsite) Position type : Contract Project Duration : Long Term Visa : & only Detailed JD : 1. Maintenance Planning and Execution: o Lead the planning and execution of activities involving Oracle ERP, OBIEE, Oracle Apps, Infrastructure o Collaborate with clients to define maintenance requirements and service deliverables. 2. Technical Leadership: o Utilize your technical expertise in Oracle ERP, OBIEE, Oracle Apps, Infrastructure to provide guidance to the team. o Work closely with developers, system administrators, and technical experts to address issues and optimize the applications. 3. Client Communication: o Maintain effective and transparent communication with clients regarding maintenance status, issue resolution, and service improvements. o Conduct regular service review meetings with clients to ensure their needs are met. 4. Resource Allocation: o Allocate resources, including support personnel and tools, to meet maintenance requirements. o Monitor workload and performance of the support team, making adjustments as needed. o Extensive experience working in Onsite-Offshore model o Prepare and update maintenance documentation for reference. 5. Continuous Improvement: o Identify opportunities for process improvement and optimization of maintenance procedures. o Implement best practices and industry standards to enhance the quality of support services. 6. Documentation: o Maintain detailed records of maintenance activities, incident reports, and problem resolutions. o Prepare and update maintenance documentation for reference. Qualifications and Skills: Proven experience as a Technical Onsite Coordinator Manager for Oracle Stack like Oracle ERP, Oracle Apps, OBIEE . Strong technical background with expertise in Oracle ERP, Oracle Apps, OBIEE ITIL certification is a plus. Excellent Technical Onsite coordinator/management skills, including the ability to manage maintenance activities with a focus on SLAs and client satisfaction. Excellent communication and client-facing skills. Experience with incident and problem management processes. Looking forward to work with you! Thanks & Regards Lokesh Yadav Sr. Technical Recruiter CloudThink Tech Inc Keywords: card Illinois Technical Lead Oracle ERP :: Location : Itasca IL ( hybrid 3 days onsite) [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2012391&uid= |
| [email protected] View All |
| 09:20 PM 13-Dec-24 |