| Network Engineer - Need Very strong Profile at Strong, Arkansas, USA |
| Email: [email protected] |
| From: AJAY, KK Software Associates [email protected] Reply to: [email protected] Position: Network Engineer Location: Ft. Worth, TX Visa status: : Strictly Dont share F1, OPT, OPT EAD, L2 EAD and H4 EAD work permit Experience (Years):15+ #Job_Description: Network Engineer positions supporting a state agency in Texas This entry level position requires prompt technical responses to questions regarding troubleshooting, diagnosing, and resolving problems for hardware, phones, and applications. It requires a thorough knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues. Related documentation and online knowledge articles are used for troubleshooting; incidents are tracked in an incident ticket tracking system. The primary role is to take live trouble-shooting calls as well as email requests daily 100% of the time. The resource must deliver outstanding customer service in a timely and efficient manner and with a demonstrated commitment to 1st call resolution and overall customer satisfaction. Responsibilities Monitoring network and telecommunications infrastructure using CA Spectrum and various other tools. Provide tier I and/or tier II network support and escalate as needed Assist with managing incidents of all severity Severity 2 incidents include an MTTR goal of two hours Assist and/or lead outage bridges as needed Take inbound support calls from internal campus and field customers as needed Create incidents and tasks via ServiceNow; will also work with problem and change requests Record detailed and accurate customer and problem information in incidents Preferred Experience and Attributes Experience in a help desk/call center environment providing technical support in a retail environment (Minimum of 3 years preferred) Experience using computer hardware and software applications and have a strong ability to multitask. Strong communication and collaboration skills Cisco CCNA and/or on the job experience managing and supporting Cisco technology SDWAN/Big Switch/Silver Peak Telecommunications, RF, Microwave, Wi-Fi Railroad Fast paced environment Service Desk Requirements This is an engineer role, and the candidate must be able to demonstrate ability to install, manage and maintain Firewalls in both on-premise and cloud environments. Demonstrated experience in supporting Palo Alto and Fortinet Firewalls as an engineer is REQUIRED. Holding one or more Technical Security Certifications is REQUIRED. Holding one or more vendor-neutral security certifications (e.g., Security +, CISM, CISSP) is a plus for this position. This position supports a customer out of AUSTIN, TX, and will support the customers 24x7 Security Operations Center (SOC). This position is in direct support (on-site at customer facilities) of an AT&T customer in the government sector. AT&T is providing Managed Security Service Provider (MSSP) functions related to the Security Operations Center (SOC) including Tier 1 through Tier 3 resource capabilities and activities related to security monitoring, threat, and vulnerability management and incident response (IR). Responsibilities Provision firewalls and WAFs for customer. Develop and maintain rule sets for firewalls. Help determine tactics, techniques, and procedures (TTPs) for firewalls. Recommend computing environment vulnerability corrections. Conduct research, analysis, and correlation across a wide variety of all source data sets (indications and warnings). Perform patch management for MSSP Security tools and customer's security tools. Provides cybersecurity recommendations to leadership based on significant threats and vulnerabilities. Ability to work with provided security policies to design and implement network and security rules and configurations across various security platforms. Perform Changes to Firewalls as specified by customers. Ability to work with provided security policies to design and implement network and security rules and configurations across various security platforms. Preferred Experience and Attributes Ability to configure, deploy, and troubleshoot Palo Alto and Fortigate Firewall Platforms. Ability to configure, deploy, and troubleshoot Imperva and Fortigate Web Application Firewall Platforms. Under limited supervision support and engineering of the WAF and Firewall policies. Engineer and Architect solutions using WAFs, firewalls or other security products. Develops and maintains WAF and firewall security design documentation. Work with internal delivery teams to integrate applications with WAF policies. Provide accurate and timely reporting on all project deliverables. Recommends secure and effective solutions for system/application development in compliance with Information. Ability to analyze firewall configurations and rule sets. Working knowledge of Palo Alto Panorama or FortiNet FortiManager. Working knowledge of SIEM integration preferred. Working knowledge of Windows Active Directory Domains. Working Knowledge of various Linux OS. Strong Knowledge of information technology (IT) security principles and methods (e.g., firewalls, demilitarized zones, encryption). Ability to interpret the information collected by network tools (e.g. Nslookup, Ping, and Traceroute). Knowledge of computer networking concepts and protocols, and network security methodologies. Knowledge of cybersecurity and privacy principles. Knowledge of cyber threats and vulnerabilities. Knowledge of encryption algorithms, cryptography, and cryptographic key management concepts. Knowledge of host/network access control mechanisms (e.g., access control list, capabilities lists). Knowledge of vulnerability information dissemination sources (e.g., alerts, advisories, errata, and bulletins). Knowledge of incident response and handling methodologies. Knowledge of network traffic analysis methods. Knowledge of new and emerging information technology (IT) and cybersecurity technologies. Knowledge of how traffic flows across the network (e.g., Transmission Control Protocol [TCP] and Internet Protocol [IP], Open System Interconnection Model [OSI], Information Technology Infrastructure Library, current version [ITIL]). Knowledge of key concepts in security management (e.g., Release Management, Patch Management). Knowledge of security system design tools, methods, and techniques. Knowledge of what constitutes a network attack and its relationship to both threats and vulnerabilities. Knowledge of defense-in-depth principles and network security architecture. Knowledge of different types of network communication (e.g., LAN, WAN, MAN, WLAN, WWAN). Knowledge of cyber defense and information security policies, procedures, and regulations. Knowledge of the common attack vectors on the application layer. Knowledge of different classes of attacks (e.g., passive, active, insider, close-in, distribution attacks). Knowledge of cyber attackers (e.g., script kiddies, insider threat, nation/non-nation state sponsored). Knowledge of system administration, network, and operating system hardening techniques. Knowledge of cyber-attack stages (e.g., reconnaissance, scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks). Knowledge of network security architecture concepts including topology, protocols, components, and principles (e.g., application of defense-in-depth). Knowledge of network systems management principles, models, methods (e.g., end-to-end systems performance monitoring), and tools. Knowledge of packet-level analysis using appropriate tools (e.g., Wireshark, tcpdump). Knowledge of network protocols such as TCP/IP, Dynamic Host Configuration, Domain Name System (DNS), and directory services. Knowledge of how to use network analysis tools to identify vulnerabilities. Keywords: information technology California Texas Wisconsin Network Engineer - Need Very strong Profile [email protected] |
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| Fri Dec 13 22:50:00 UTC 2024 |