| Need ServiceNow Business Analyst in Buffalo, NY or Wilmington, DE(Onsite) at Buffalo, New York, USA |
| Email: john.p@siriinfo.com |
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From: John Papatla, siri info solutions.inc john.p@siriinfo.com Reply to: john.p@siriinfo.com Hello, Hope you are doing well!! Greeting from Siri Info Solutions. I am John with Siri Info Solutions. We Siri Info Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. We have an immediate opening for the below position with one of our premium clients. Job Title: ServiceNow Business Analyst Location: Buffalo, NY or Wilmington , DE(Onsite) Duration: Log term Job Overview: We are seeking a skilled and experienced Business Analyst with a strong focus on ServiceNow to join our team. The ideal candidate will be responsible for evaluating complex business problems and providing technical assistance to identify and implement cost-effective ServiceNow solutions. This role involves translating business requirements into technical specifications and ensuring that automated systems and related procedures effectively meet business needs. Key Responsibilities: Problem Evaluation: Analyze and assess complex business problems to determine root causes and identify potential solutions using ServiceNow. Technical Assistance: Provide expert guidance and support in identifying and implementing ServiceNow systems and processes that are both cost-effective and aligned with business requirements. Requirements Gathering: Collaborate with stakeholders to gather, document, and prioritize business requirements and translate these into clear, detailed technical specifications. Solution Design: Develop and propose recommendations for resolving business issues, leveraging ServiceNow capabilities to design and implement effective solutions. Documentation: Create and maintain comprehensive documentation of business requirements, technical specifications, and system configurations. Implementation Support: Assist in the deployment of ServiceNow solutions, ensuring that they are integrated smoothly into existing systems and processes. Testing and Validation: Support the testing of ServiceNow implementations to ensure they meet business needs and perform as expected. Continuous Improvement: Monitor and evaluate the performance of ServiceNow solutions, recommending enhancements or adjustments as necessary to optimize functionality and efficiency. Stakeholder Communication: Maintain regular communication with stakeholders, providing updates on project progress and addressing any concerns or issues promptly. Training and Support: Provide training and support to end-users to ensure effective adoption and use of ServiceNow solutions. Qualifications: Education: Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field. Relevant certifications (e.g., ServiceNow Certified Implementation Specialist) are a plus. Experience: Minimum of [X] years of experience as a Business Analyst, with a strong focus on ServiceNow. Proven experience in evaluating complex business problems and implementing technical solutions. Technical Skills: Proficiency in ServiceNow platform capabilities, including ITSM, ITOM, ITBM, and related modules. Strong understanding of system integrations, workflows, and process automation. Analytical Skills: Excellent problem-solving abilities with a keen eye for detail and a strong analytical mindset. Communication: Exceptional verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders. Project Management: Experience managing projects or working within a project management framework is desirable. Teamwork: Ability to work effectively both independently and as part of a team, collaborating with various stakeholders to achieve project goals. Personal Attributes: Proactive: Demonstrates initiative and takes ownership of tasks and projects. Adaptable: Able to adjust to changing priorities and requirements in a dynamic environment. Customer-focused: Committed to delivering high-quality solutions that meet or exceed customer expectations. Keywords: access management Delaware New York Need ServiceNow Business Analyst in Buffalo, NY or Wilmington, DE(Onsite) john.p@siriinfo.com https://jobs.nvoids.com/job_details.jsp?id=2013649 |
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| 12:23 AM 14-Dec-24 |