| service now business analyst :: usc :; gc :: local to dmv :: carefirst at Remote, Remote, USA |
| Email: [email protected] |
| From: shweta, zealhire [email protected] Reply to: [email protected] econdary Skills N/A Job Description USC/GC need LinkedIn, VISA DL 2 references and complete address Primarily remote, once a month onsite in Reston, VA. Candidates must reside in the DMV area. CareFirst is looking for a Senior Business Analyst to support the implementation of ServiceNow platform. Functions-They are looking for a traditional Business Analyst who can support the Product Owner with user story creation and facilitating the completion of features by collaborating with stakeholders and technical teams. CareFirst has completed the implementation of ServiceNows Customer Service Module and will be implementing the ITSM module next. Required- Bachelors degree and 5+ years of experience as a Business Analyst (In lieu of a bachelor's degree, plus 4 years of experience) Experience implementing ServiceNow with basic understanding of Web Service architecture for ServiceNow integrations. Experience with any workflow mapping tools (Prefer Visio, would consider others such as Lucidchart, Miro, etc.) Experience with any SAAS Reporting tools (FEP uses Tableau and Cognos. Power BI and other similar tools should be considered as well) Nice to have- Experience with MS Visio Healthcare industry background Any Agile related certifications Experience with ServiceNow ITSM or Customer Service modules. Education-Bachelor's Keywords: business intelligence green card microsoft Virginia service now business analyst :: usc :; gc :: local to dmv :: carefirst [email protected] |
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| Mon Dec 16 21:29:00 UTC 2024 |