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Looking for SR. Quality Manager at TX :: ITSM ServiceNow Product Manager at IL (Only Locals) at Remote, Remote, USA
Email: [email protected]
Hello Partner's

This is Vinay from virtual Networx inc. please go through below priority requirements and share me suitable resumes to 

[email protected] or call me at 469-209-6237

Role: SR. Quality Manager 

Location: Texas onsite

Note ::EX Airlines Experience is preferred,

To manage and ensure that the project schedules are adhered to as per the client specifications and deliveries are as per the time and quality standards for complex/large scale projects. (1.) To oversee quality assurance processes, ensuring adherence to coding standards , implementation of best practices and perform Value creation and KM activities.

(2.) To ensure process improvement and compliance| and participate in technical design discussion and to review technical documents. 

(3.) Responsible for shaping the overall project strategy working closely with stakeholders to define project scope, objectives, deliverables and keeping track of schedule to ensure on time delivery as per the defined quality standards.

(4.) To work closely with the development team, On-site Engineers to understand technical requirements and work with them to address and resolve technical issues. 

(5.) Identify & flag potential risks and issues that may impact project timelines or quality, develop mitigation strategies / contingency plans to address risks and provide regular project updates to key stakeholders
_________________________________________________________________________________________________

Job Title: ITSM ServiceNow Product Manager

Location: Chicago, IL (Hybrid, Only locals)

Need Only Locals

Job Description

 The ITSM Product Manager will be a member of the Service Design team and focus on ownership of the ServiceNow product within the Managed Support Suite Technology (MSST) stack of tools and the Platform & Infrastructure Technology Stack. The ServiceNow Product Manager will be responsible for defining both strategic direction and tactical roadmap and features of the product, understanding the tools landscape; generating product requirements; determining specifications, and understanding costs / pricing for adoption, ongoing maintenance and enhancements of the product. The Product Manager is expected to collaborate closely with the D&T Development and Infrastructure teams, other CMSO organizations as well as teams external to CMSO (such as IT and Product organizations).

 SDTI Product Manager - detailed tasks:
Understands the strategic direction of the CMSO organization and aligns the D&T product strategy & product roadmap to assist in the accomplishment of the CMSO vision.
Assesses the present and future MSST products and Platform & Infrastructure Technologies by reviewing specifications and requirements and appraising new product ideas
Assesses organizational needs by calling on internal operations teams along with external market research to evaluate the direction of service delivery and operations teams and their associated needs.
Provides information for management by preparing short-term and long-term product roadmaps and special reports and analyses; answering questions and requests.
Introduces new products to the organization that will help drive efficiencies and automation by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with development and infrastructure teams.
Defines product business case/ROI for introduction of new products as well as any enhancement/feature requests introduced.
Defines product requirements
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies.
Backlog management & Feature prioritization
Release management
User adoption management
Defines the what that the D&T Service Architecture Team will develop (how)

Preferred Skills and Qualifications:
Exceptional Strategic Thinking & Vision Skills
Experiences of implementing ServiceNow product
Knowledge of the ITIL Framework
Strong Business and Technical Acumen
Financial Savviness & Analysis
Polished Presentation & Communication Skills
Strong Influencing & Leadership Skills
Strong Time Management and Organization Skills
Keywords: information technology golang Illinois
Looking for SR. Quality Manager at TX :: ITSM ServiceNow Product Manager at IL (Only Locals)
[email protected]
[email protected]
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Thu Dec 19 21:57:00 UTC 2024

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