| need Cisco Contact Center Infra Build Design Lead||MOUNT LAUREL, NJ at Laurel, New York, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2040770&uid= From: rajan, quantumworldit [email protected] Reply to: [email protected] Essential Skills: 10 yrs. in the contact centre domain with a variety of technologies and contexts (e.g. Telephony, call recording, routing, reporting, IVR, CTI, IPT, WFM etc.) 5 yrs. experience with Cisco Contact Center Enterprise (UCCE), Customer Voice Portal (CVP), and Cisco Unified Communications Manager (CUCM), 3 yrs. in planning and development of large contact centre infrastructure including design, integration, deployment, and upgrading, Broad network exposure: routing, switching, VOIP, MPLS, SIP, etc. (ideal), Java development, ability to write and understand Java code (Required) | Desirable Skills: Very strong knowledge of Ciscos contact centre infrastructure products and technologies (e.g. UCCE, CUCM, CVP, etc. more specifically ICM scripting and CVP studio) Strong knowledge in the contact center domain and the multiple products/features available on the market (forecasting tools, call recording, dialers, etc) Good knowledge of the various communications protocols, such as TCP-IP, Ethernet and routing protocols Good knowledge of Windows server/PC environments (Active Directory, DNS, DHCP, backup tools) Strong understanding of broader network, security, and enterprise implications of the contact centre design, | Keywords: need Cisco Contact Center Infra Build Design Lead||MOUNT LAUREL, NJ [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2040770&uid= |
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| 01:01 AM 27-Dec-24 |