| Contract Role of EUC Engineer at Detroit, MI (Onsite) at Detroit, Michigan, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2046767&uid= Job Title: - EUC Engineer Interview Mode: Video Role Description: You will be responsible for imaging, deploying and disposing of IT equipment. Configure, image and deploy desktops, laptops and tablets with current image, applications and security updates Follow local site procedures for disposal or repurposing of retired desktops, laptops, and tablets Track the PC upgrade process via ServiceNow Support the disposal process of existing desktops, laptops and tablets Assist employees with transitioning their documents, software and applications to their new computer. Resolve any issues reported by users during the pc refresh or deployment process. Other duties related to the PC refresh experience (i.e., setting up appointments with users, tracking status in ServiceNow, etc.) End User Device support: Strong in end user support and customer service experience, with the ability to resolve conflicts Experience with Windows 7, Windows 11 deployment and troubleshooting Office 2016, Office 365, SharePoint Manage requests and incidents in a service desk portal Qualifications: Associate or bachelor degree in information technology, Computer Science, or related field Minimum of three (3) years of computer imaging, deployment and support experience Well versed with computer hardware and accessories Well versed with Microsoft operating systems. Windows 7 & Windows 11. Well versed with Microsoft Office software - Office 2010, 2013 Office 365. Well versed with Intune. Effective communication skills, both oral and written. Ability to quickly adapt and learn applications in use in the environment. Ability to perform high-level troubleshooting and problem solving. Ability to effectively document resolutions. Ability to multi-task and work collaboratively Desirable Experience/Attributes: Familiar with ServiceNow Familiar with Network Segmentation Feel free to let me know if you have any questions. -- Keywords: information technology Michigan Contract Role of EUC Engineer at Detroit, MI (Onsite) [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2046767&uid= |
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| 09:30 PM 02-Jan-25 |