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EUC engineer with Intune knowledge _ Detroit, MI at Detroit, Michigan, USA
Email: [email protected]
Greetings,

We have the below requirement with our client. Kindly go through the JD below and let me know your interest

Role name: Technician

Detroit, MI

Duration : Contract

Role Description:

Information Technology Imaging & Deployment TechnicianThe DuPont Information Technology Team provides leveraged operational support for all aspects of IT infrastructure and to all the businesses
and functions at the site. This includes support for business computers, high-end computing workstations, servers, telecommunications (data network, wireless, voice and mobile devices), peripherals, and business specific applications found in both functions
(HR, Legal, Finance) and the Research & Development environment (Lab/Analytical).

Job Description/Responsibilities:

You will be responsible for imaging, deploying and disposing of IT equipment.

Configure, image and deploy desktops, laptops and tablets with current image, applications and security updates

Follow local site procedures for disposal or repurposing of retired desktops, laptops, and tablets Track the PC upgrade process via ServiceNow

Support the disposal process of existing desktops, laptops and tablets

Assist employees with transitioning their documents, software and applications to their new computer.

Resolve any issues reported by users during the pc refresh or deployment process.

Other duties related to the PC refresh experience (i.e., setting up appointments with users, tracking status in ServiceNow, etc.)End User Device support:

Strong in end user support and customer service experience, with the ability to resolve conflicts Experience with Windows 7, Windows 11 deployment and troubleshooting Office 2016, Office 365, SharePoint
Manage requests and incidents in a service desk portal

Qualifications:

Associate or bachelors degree in information technology, Computer Science, or related field

Minimum of three (3) years of computer imaging, deployment and support experience

Well versed with computer hardware and accessories

Well versed with Microsoft operating systems. Windows 7 & Windows 11.

Well versed with Microsoft Office software - Office 2010, 2013 Office 365.

Well versed with Intune.Effective communication skills, both oral and written.

Ability to quickly adapt and learn applications in use in the environment.

Ability to perform high-level troubleshooting and problem solving.

Ability to effectively document resolutions.

Ability to multi-task and work collaboratively Desirable Experience/Attributes:

Familiar with ServiceNow

Familiar with Network Segmentation

Competencies: Desktop Management - Infrastructure Services (IS)

Experience (Years):        6-8

Best Regards,

Jessica(Bhargavi Jalthar)
|Sr Technical Recruiter| Email: [email protected]

Siri InfoSolutions Inc
, 3 Ethel Rd, Suite # 302, Edison NJ 08817.

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Keywords: information technology golang Michigan New Jersey
EUC engineer with Intune knowledge _ Detroit, MI
[email protected]
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Fri Jan 03 03:29:00 UTC 2025

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