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NICE CXone Engineer !! 100% Remote !! Visa: No H1Bs at Remote, Remote, USA
Email: jitendra.s@tekpyramids.com
From:

Jitendra Singh,

Tek pyramids.inc

jitendra.s@tekpyramids.com

Reply to:   jitendra.s@tekpyramids.com

Title: NICE CXone Engineer
Location: 100% Remote
Interview: Video

Duration: 2-3+ months
Visa: No H1Bs

Looking for a NICE CXone Engineer (or related employed title) to join the Chiro One Wellness Centers team and work with cross-functional teams and agency business teams to support migrations, participate actively in development, deployment, troubleshooting, applying necessary changes and implementation complex agency contact center solutions on the NICE CXone platform.

Experience/Qualifications:

3+ years of experience with NICE InContact CXone (ACD, IVR, Auto Dialer, OMNIChannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant).

3+ years of professional background with NICE CXOne Studio scripting experience.

Broad knowledge and hands-on experience with NICE InContact and/or NICE CXone solutions. 

Experience with cloud-based SaaS/PaaS/IaaS providers and working with virtualized systems, including application servers, databases, and networking infrastructure.

Understand business requirements with the ability to translate into technical requirements.

Experience in Contact Center Dashboard Creation.

Experience with Salesforce.

Base knowledge of intersystem networking, and data traffic flow between components.

Ability to troubleshoot end-to-end Call Center applications including Google Chrome and Microsoft Edge issues when interacting with a Web-based application like Salesforce / Microsoft Dynamics.

  |

Best Regards ,

Jitendra Singh

Technical Recruiter

Email :
jitendra.s
@tekpyramids.com 
  |

Keywords:
NICE CXone Engineer !! 100% Remote !! Visa: No H1Bs
jitendra.s@tekpyramids.com
https://jobs.nvoids.com/job_details.jsp?id=2055476
jitendra.s@tekpyramids.com
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03:02 AM 07-Jan-25


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