| Urgent ::Business Systems Analyst IVR EXPERIENCE IS A MUST at Newark, New Jersey, USA |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2064660&uid= From: ashish, Tekinspirations [email protected] Reply to: [email protected] Hi, Job Description - Job Title: Business Systems Analyst (IVR EXPERIENCE IS A MUST) Location: Newark, NJ or Ft. Wash, PA - HYBRID ( NEED LOCAL CANDIDATES ) Visa: & ONLY Attach Copy of the DL and/or Visa ID: LinkedIn Profile with picture. We are seeking a highly skilled and experienced Business Analyst with a background in implementing effective solutions. The ideal candidate will have a proven track record in leading strategic insurance programs and AI-driven transformations. This role requires a deep understanding of product delivery processes, actionable business intelligence, data modeling, and governance, especially within the insurance industry. The ideal candidate must have 10+ years of experience in the financial services including experience in redesigning IVR systems (for self-service on the voice channel) and leveraging AI solutions in the IVR space. SAFe and CSM Certification are required. The client will hire over a couple of MS Teams Technical Video Assessments. Key Responsibilities: Evaluate business processes, anticipate requirements, and uncover areas for improvement ensuring strategic alignment and operational efficiency. Develop actionable business intelligence and analytics to drive decision-making. Lead ongoing reviews of business processes and developing optimization strategies. Develop and implement data governance, data management, and data quality program practices and strategies. Model business processes for Interactive Voice Response (IVR) and implement effective solutions. Foster a culture of continuous improvement and excellence. What you bring to the table: Demonstrated experience in redesigning IVR systems (for self-service on the voice channel) and leveraging AI solutions in the IVR space. Experience working in an AGILE environment. Strong analytical skills and proficiency in data modeling techniques. Scrum Master Certification. BA/BS in CS, Information Systems or Information management or Systems design. Ability to manage complex projects and deliver results in a fast-paced environment. Excellent communication and leadership abilities. Bonus if you have: Deep expertise in insurance financial engines and regulatory compliance. Knowledge of SQL, Databases and Analytical/Reporting tools such as PowerBI/Tableau. Keywords: business analyst artificial intelligence card microsoft Idaho New Jersey Pennsylvania Urgent ::Business Systems Analyst IVR EXPERIENCE IS A MUST [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2064660&uid= |
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| 03:41 AM 09-Jan-25 |