| Immediate opening for Support Executive Desktop Support at Remote, Remote, USA |
| Email: [email protected] |
| From: Dinesh, kk Associates [email protected] Reply to: [email protected] Hi .. This is Dinesh from kkassociates, Below Position is Immediate Position from the Client Kindly share Suitable resumes to [email protected]. Support Executive/Desktop Support location: Remote, USA Hire Type: Contract JD; Provide VIP Support for Desk side issues per contract and be point of contact at the site for all IT related issues. Manage critical SLAs and KPIs Provide Remote support to users at the spoke sites assigned. Provide hardware break/fix support and warranty support for current desktop, laptop, tablets, mobiles and workstation and Reimage systems as required. Install, configure, test, maintain, monitor and troubleshoot end-user and network hardware, peripheral devices, printing\\scanning devices, presentation equipment, software and other products to deliver required desktop service levels. Configure new users to the domain, setup new computers/laptop and Support mobile/Handheld devices. Co-ordinate with vendor\\support teams for the hardware purchase and for any technical issues for users. Assist with securing the network by setting up and maintaining antivirus and applying software security updates in a timely manner. Co-ordinate with Automation team and perform proactive identification and resolution through self-heal. Implement One-touch deployment by co-ordinating with the required teams Implement various automations in digital workplace services Implement Modern Desktop Management using Nexthink Resolve application and Database connectivity issues by coordinating with necessary support teams Job Function: Technology Role: Support Executive Desired skills: Desktop\\Laptop\\Printer Support; Co-ordination Thanks and Regards Dinesh || Technical Recruiter KK Associates LLC. Direct:6143790183 8751 Collin McKinney Pkwy, # 1302, McKinney, TX 75070 555 Metro Place North, Suite# 100, Dublin, OH- 43017 Email: [email protected] Web: www.kksoftwareassociates.com Keywords: information technology |
| [email protected] View all |
| Tue Dec 13 23:47:00 UTC 2022 |