Senior Administrator - Houston TX at Houston, Texas, USA |
Email: akishore@sunraycorp.com |
From: Abhishek Kishore, Sunray Enterprise Inc akishore@sunraycorp.com Reply to: akishore@sunraycorp.com Hi, Hope you are doing well! Please find the Job description and let me know if you are interested. Job Title : Senior Administrator Location- Houston, TX Duration: Long Term Position type : Immediate Job Description: Expert in creating solutions using New Relic One and deploy them to production extracting best value for the customer. End-to-end execution and implementation of New Relic solutions on complex customer environments - On-Prem/Cloud/Hybrid CloudDevelop and enhance the synthetic monitoring solutions through scripted browser and API to validate various functionality and performance. Understanding of application architecture and should demonstrate RCA finding skills Experience in working on Service-Oriented Architecture SOA and understanding of SOAP based and /REST based architecture Have hands on knowledge of alerting and incidents creation Work with team to bring continuous improvement to APM processes and tools Develop and own KPIs to ensure performance is measured against expected business outcomes 3+ years of working experience in NQRL SME in enterprise monitoring like APM, synthetic monitoring, browser monitoring, and Log monitoring Providing health and performance reports, developing AIOps rules, creating alerts, creating custom dashboards (1.) To validate analyses (eg. Root Cause Analysis ,Trend Analysis) and reports to facilitate performance in tasks to be presented to key business stakeholders (2.) To ensure positive customer feedback & satisfaction thorugh active participation in customer meetings to understand any issues faced (3.) To validate Change Order Implementation Plan & Human Error Compliance and participate in Capacity planning (4.) To perform value addition activities (such as mentoring administrators/team members, preparing SOPs, maintaining effective documentation simultaneously and Knowledge sharing.) In addition act as a liaison to the business segment, facilitating effective communication and presentation to key business stakeholders as & when required. (5.) To ensure on-time resolution & quality compliance of escalated tickets/incident as per the agreed SLA Best Regards, Abhishek kishore SunRay Enterprise Inc Email: AKishore@sunraycorp.com https://www.linkedin.com/in/abhishek-kishore-3aa531113/ Web : www.sunraycorp.com Keywords: Texas Senior Administrator - Houston TX akishore@sunraycorp.com |
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Wed Jan 15 20:41:00 UTC 2025 |