| Remote Job opportunity : Production Support Engineer at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2095220&uid= From: Manish Srivastava, Metasis Information Systems [email protected] Reply to: [email protected] Hello, Hope you are doing good ! Please find in this job description and do send me updated resume and details in below format . Title : - Production Support Engineer Duration : - Long Term Location : - Remote Job Description : - Prefer UST resources with Elevance prior experience. Position Overview: We are seeking a highly skilled Production Support Engineer with expertise in Oracle Database Administration, cloud infrastructure management, and application support to join our team. This position will involve supporting a variety of applications, including Facets Clones, .NET Core, Oracle, Power, and more. The ideal candidate will have a strong background in incident management, problem resolution, and database performance tuning, along with proficiency in automation and cloud tools such as AWS, Azure, HashiCorp, and Terraform. Key Responsibilities: Deployments & Incident Management: Oversee application deployments and manage the resolution of incidents within SLAs. Work closely with development and business teams to resolve critical issues. Problem Management & Troubleshooting: Diagnose and resolve technical issues across Oracle databases, Facets Clones, .NET Core, and other application stacks. Perform root cause analysis and ensure that problems are resolved at their source to prevent recurrence. DBA Technical responsibilities: Oracle Database Administration: Administer Oracle databases, optimize performance, and troubleshoot complex database issues. Performance Tuning: Tune Oracle databases and SQL queries for optimal performance. Backup & Recovery: Manage backup and recovery processes for databases. Scripting: Use Unix/Linux scripting to automate routine tasks and improve efficiency. Cloud Database Knowledge: Support cloud-based databases, particularly in Azure environments. Oracle Exadata & NetApp SMO: Work with Oracle Exadata and NetApp SMO for high-performance database systems. Application Support: Provide ongoing support for applications such as Facets Clones, .NET Core, Adobe, Power, IBM MQ, IIS, and Apache. Troubleshoot issues related to these applications and resolve them effectively. Cloud & Infrastructure: Leverage Hashi Corp and Terraform to manage infrastructure provisioning and maintain cloud environments. On-Call Support: Provide support outside regular working hours as needed, ensuring that systems are operational during off-peak hours and handle critical incidents as they arise. Analyst Skills: Analyse and maintain various application settings, troubleshoot issues, and manage performance across multiple platforms. Documentation: Maintain detailed documentation of systems, processes, and procedures for troubleshooting, configuration, and incident management. Collaboration: Work closely with cross-functional teams, including developers, IT support staff, and business stakeholders, to ensure smooth operations and alignment of goals. Key Qualifications: Bachelors degree in computer science, Information Technology, Engineering, or a related field. 4+ years of experience in production support, particularly in managing on-prem and cloud-based systems such as Oracle, Facets Clones, and more. Experience with Database Management: Strong expertise in Oracle database administration, including performance tuning, query optimization, backup/recovery, and troubleshooting. Hands-on Experience with Cloud Tools: Familiarity with AWS and Azure for managing resources, scaling applications, and ensuring high availability. Experience with HashiCorp and Terraform for infrastructure automation. Proficiency in Scripting and Automation: Experience using Power, Python, and Unix/Linux Scripting to automate tasks and improve efficiency. Application Support Expertise: In-depth knowledge of Facets Clones, .NET Core, Adobe, IIS, Apache, and IBM MQ for troubleshooting and optimizing production systems. Understanding of Monitoring Tools: Experience with monitoring and incident management tools like Datadog, ServiceNow (SNOW) for ticketing, change management, and resolving production issues. Incident Management & Problem Resolution: Strong troubleshooting and root cause analysis skills, with a demonstrated ability to resolve issues efficiently in production environments. Experience with Virtualization: Practical experience with Virtual Machines and managing resources on cloud platforms and on-prem servers. Knowledge of Exadata and Storage Solutions: Experience with Oracle Exadata, Netapp SMO/Snap centre for database performance and storage management. Understanding of Security and Compliance: Knowledge of security protocols like SSL, OAuth, and experience maintaining compliance within production environments. Desirable Skills: Disaster Recovery: Familiarity with disaster recovery (DR) processes and the ability to perform necessary DR activities to ensure business continuity. Operational Readiness: Proven ability to ensure systems are ready for peak periods and critical infrastructure upgrades, supporting smooth operations during high-demand periods. Experience with Multiple Databases: Ability to work with different database platforms like MySQL, Oracle, and more for handling database-related production issues Thanks & Regards Manish Srivastava Metasis Information Systems Keywords: message queue information technology Remote Job opportunity : Production Support Engineer [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2095220&uid= |
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| 11:48 PM 20-Jan-25 |