| Onsite : Mainframe Track Lead, Nashville, US-37238, $42 max, 5+ Years at Nashville, Tennessee, USA |
| Email: [email protected] |
|
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2101512&uid= HI , Job Title/Role Location : | MainframeTrack Lead 315, Deaderick street, Nashville, US-37238 | Minimum Mandatory Skills | Mainframes COBOL JCL CICS DB2, | Desired Skills | DevOps, zOS Connect API CI/CD Pipeline | Experience level: | 5-8 Years of Exp | Tech Support Analyst : Your role Are you an expert when it comes Mainframes Do you have a track record of influencing senior IT stakeholders and business partners Do you have proven ability to solve complex issues, covering both technical and business needs Were looking for a Tech support analyst to: Provide 24x7 Incident and Problem Management support of GWM Platforms. Provide technical expertise to facilitate investigation of complex technical issues. Uses technical knowledge to provide solutions to complex issues in a timely and efficient manner. Leads technical team in support of operations teams and support engineers by driving investigation of Incidents and corrective action follow-ups using an ITIL standards-based methodology. Facilitating weekly problem management meetings with Sr. technical staff reviewing root cause and corrective actions Define workarounds for known errors and initiate process improvements Maintain a knowledge database Your Team Youll be working in the WM USA team . We are aligned to UBS WM USA business where the approach is based on the trusted relationship of our Financial Advisors and their clients. Our experienced Advisors are committed to understanding clients needs and delivering insightful, informed advice to help them realize their dreams. Your Expertise Mainframe Developer Experience: Programming skills: COBOL, JCL, VSAM, DB2, CICS, MQ Series, Easytrieve Experience in Endeavor, IBM problem determination tools such as File manager, Fault analyzer etc. Experience in Production Support Experience in change management and incident management tools. Ability to solve production down situations under tight SLA deadlines, including root cause and problem resolution follow-up Ability to support multiple mainframe applications simultaneously. Ability to effectively run a triage call to resolve issues on time within SLA deadlines. Proactive in identifying, escalating, and addressing project issues and risks Experience in coordinating with offshore/onshore teams and delegating work Excellent Problem solving skills and an Entrepreneurial Attitude Excellent verbal and written communication skills Meeting facilitation and discussion moderation skills Strong organizational, interpersonal, and communication skills -- Keywords: continuous integration continuous deployment message queue information technology Onsite : Mainframe Track Lead, Nashville, US-37238, $42 max, 5+ Years [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2101512&uid= |
| [email protected] View All |
| 08:04 PM 22-Jan-25 |