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Senior Support Engineer - REMOTE at Remote, Remote, USA
Email: [email protected]
From:

manikraj,

centraprise.com

[email protected]

Reply to:   [email protected]

Job Description

Troubleshoot application issues by analyzing data/application/interfaces.

Assist during support hours of operation (9AM to 6PM Central Time) and also during off hours for production emergencies.

Work on Incidents, Service requests, Problem Records/Tasks and Change Requests within SLA

Respond to and act on Alerts within SLA

Perform level of effort estimates for assigned tasks and change orders.

Identify root causes for technical issues in production.

Develop code updates to fix reported defects.

Provide detailed information to clients as required.

Follow the production support best practices

Comfortable with handling night alerts in shifts

Top Skills Required

1. AS400

2. SYNON

3. RPG

4. RxClaim exp is a must

"

Centraprise is an equal opportunity employer. Applicants must be authorized to work in the U.S. U.S. citizens and Green Card holders are strongly encouraged to apply."

Thanks & Regards

M.Manikk

Centraprise corp,

33 Wood Avenue South, Suite 600, Iselin NJ  08830 

[email protected]

Desk: +1 469-256-6623

Linkedin: https://www.linkedin.com/in/manik-raj-67306424a/

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Keywords: information technology New Jersey
Senior Support Engineer - REMOTE
[email protected]
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08:12 AM 23-Jan-25

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