Senior Support Engineer - REMOTE at Remote, Remote, USA |
Email: [email protected] |
From: manikraj, centraprise.com [email protected] Reply to: [email protected] Job Description Troubleshoot application issues by analyzing data/application/interfaces. Assist during support hours of operation (9AM to 6PM Central Time) and also during off hours for production emergencies. Work on Incidents, Service requests, Problem Records/Tasks and Change Requests within SLA Respond to and act on Alerts within SLA Perform level of effort estimates for assigned tasks and change orders. Identify root causes for technical issues in production. Develop code updates to fix reported defects. Provide detailed information to clients as required. Follow the production support best practices Comfortable with handling night alerts in shifts Top Skills Required 1. AS400 2. SYNON 3. RPG 4. RxClaim exp is a must " Centraprise is an equal opportunity employer. Applicants must be authorized to work in the U.S. U.S. citizens and Green Card holders are strongly encouraged to apply." Thanks & Regards M.Manikk Centraprise corp, 33 Wood Avenue South, Suite 600, Iselin NJ 08830 [email protected] Desk: +1 469-256-6623 Linkedin: https://www.linkedin.com/in/manik-raj-67306424a/ We respect your online privacy. If you would like to be removed from our mailing list, please reply with "Remove" in the subject and we will comply immediately. We apologize for any inconvenience caused. Please let us know if you have more than one domain. The material in this e-mail is intended only for the use of the individual to whom it is addressed and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended recipient, be advised that the unauthorized use, disclosure, copying, distribution, or the taking of any action in reliance on this information is strictly prohibited. We are an equal opportunity employer with a diverse workforce. Keywords: information technology New Jersey Senior Support Engineer - REMOTE [email protected] |
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08:12 AM 23-Jan-25 |