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Urgent and Direct client NCDIT - System Administrator- Mid Level at Remote, Remote, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2105504&uid=

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Below is the JD
for the NCDIT - System Administrator- Mid Level

Urgent and Direct client NCDIT - System Administrator- Mid Level

Desktop Support
NCDIT - System Administrator- Mid Level (756037)
3700 Wake Forest Rd., Raleigh, NC 27609
6 months

On site

NCDIT needs an excellent desktop support for activities such as troubleshooting, software installs, PC replacements, imaging, equipment inventories, PC maintenance, applying critical updates, documenting tickets, customer onboardings, and off-boardings.

**This is an onsite position.

System Admin Mid-Level Contractor Job Description EEM Support
Support customers using good customer service skills including the ability to communicate to both technical and non-technical customers
Utilize moderate knowledge and demonstratable skills of Windows OS & M365 to support our customers & to work with internal teams
Image or provision new equipment hardware & provide to customer
Use strong organizational skills to track onboarding & shipping activities based on customer requests.
Follow asset management processes to ensure proper customer billing
Document work activities in ServiceNow
Testing Intune processes for Tier 3 team & providing feedback
Test upgrades and software changes
Install software following security & internal processes
Troubleshoot customer issues
Provide instruction while troubleshooting for remote customers
Assist with developing team processes & a knowledge base
Basic understanding of MECM, Active Directory, Tanium, Intune, & Beyond Trust
Basic knowledge of Macintosh Apple devices with a willingness to learn
Work with vendors on warranty cases
Collaborate with internal teams on technical issues
Work on special projects as needed

Thanks & Regards
Akhil Reddy

Keshav Consulting Solutions, LLC

Phone: 9
1
9-439-7374

Email: [email protected]

Address:
1300 PEACHTREE INDUSTRIAL BLVD STE 2203, SUWANEE GA 30024-4552

Website:
www.keshavconsulting.com

Keywords: Georgia North Carolina
Urgent and Direct client NCDIT - System Administrator- Mid Level
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=2105504&uid=
[email protected]
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06:36 PM 23-Jan-25


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