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Remote role - Seeking IBM Sterling OMS at Sterling, New York, USA
Email: [email protected]
From:

Shyam Seth,

XFORIA

[email protected]

Reply to:   [email protected]

Hi,

Greetings from XFORIA.

Please submit any kind of profile of who has worked on any of the following parts of IBM Sterling OMS:

1) Support / Analyst

2) Development

Sterling Sr. Support Analyst is responsible for:-

Coming up with work-arounds and fixes for any technical issues faced in the production.
Develop tools and utilities to monitor and resolve commonly occurring issues in production.
Build, unit test and review code and configuration (for fixes or enhancements)
Have strong J2EE and Database concepts

5-7 years of IT experience in Java/J2EE world with preferably 3+ years in IBM Sterling OMS Suite of applications
Having knowledge in 9.5 version of Sterling OMS, IBM Web Call Center, Web Store
Ability to write complex programs using the Sterling Implementation Framework
Very clear concepts of Database, J2EE, JMEE, XML
Worked extensively on Services Definition Framework of Sterling package
Customer-facing skills, with the ability to communicate effectively to business and technical audiences
Working with automation frameworks to implement automation for common application support activities
Availability for on call support for P1 and P2 issues
Work with offshore OMS Application support team to resolve incidents, service requests, non-ticketed application support and monitoring activities
Gather data to provide periodic reports / updates to the client stakeholders about system stability and productivity improvements.

Keywords: information technology
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Thu Dec 15 14:08:00 UTC 2022

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