| Audio Video Technician :: Minneapolis Downtown, MN Arden Hills Arden Hills, MN at Minneapolis, Minnesota, USA |
| Email: ashutosh.m@twsol.com |
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UID: 8e8625fb63e44eddaa4a3f17fa8807f1 Role name: Audio Video Technician | Role Description: Checking all conference rooms on a regular basiso Test all aspects of rooms equipment Hardware power status confirmation Battery levels on items like remotes Confirm correct functionality of all audio and video features Troubleshooting technical issues Work with vendors as needed to resolve issueso Ensure rooms are in good looking order Work with facilities to remedy any physical needs of the space Utilize monitoring solutions to quickly identify and respond to issues Assist users with immediate room issue or needso Troubleshoot active problems in persono Work with vendors as needed to resolve issues AV Trainingo Hold regular training sessions with the site Usage of the equipment Best practices General AV support questions Track and respond to ServiceNow work request Work with the greater AV group on implementing changes to the AV environment at your local site Point person for all AV needs your site has Special Projects; work with other team members or manager on AV oriented projects | Competencies: Front Systems (AV & VC) | Experience (Years): 4-6 | Essential Skills: Checking all conference rooms on a regular basiso Test all aspects of rooms equipment Hardware power status confirmation Battery levels on items like remotes Confirm correct functionality of all audio and video features Troubleshooting technical issues Work with vendors as needed to resolve issueso Ensure rooms are in good looking order Work with facilities to remedy any physical needs of the space Utilize monitoring solutions to quickly identify and respond to issues Assist users with immediate room issue or needso Troubleshoot active problems in persono Work with vendors as needed to resolve issues AV Trainingo Hold regular training sessions with the site Usage of the equipment Best practices General AV support questions Track and respond to ServiceNow work request Work with the greater AV group on implementing changes to the AV environment at your local site Point person for all AV needs your site has Special Projects; work with other team members or manager on AV oriented projects | Desirable Skills: Basic Qualifications Strong customer service oriented skills Passion for working with end users Excellent speaking skills Great organization skills Exceptional in high pressure situation AV experience specific to conference rooms of all typeso TV and Projectors, microphones and speakers, VC equipment, automation and integration equipment (Crestron)o Cisco and MTR devices Basic PC troubleshooting skills in a corporate environment Highly self-motivated and able to work primarily independently, as well as with a group on larger team projects and issuesPreferred Qualifications: Solid working knowledge of the following:o Microsoft Office products: Word, Outlook, Teamso Monitoring software a plus (Microsoft Pro Portal, Cisco, Logitech Portal) Proficient with Microsoft Teams Working knowledge of Zoom meetings Knowledge of AV in large environments Knowledge of Webcams, headsets, and speaker/puck audio Dedicated AV experience or primary function | Country: United States | Branch | City | Location: TCS - Minneapolis Downtown, MN Arden Hills Arden Hills, MN | -- Ashutosh Mishra | Executive Talent Acquisition linkedin.com/in/ashutosh-mishra-allahabadi Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd 2838 E. Long Lake Road Suite 210, Troy, MI 48085 D : +1 2143909326, ashutosh.m @twsol.com www.teamwaresolutions.net Disclaimer This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to which they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. -- Keywords: information technology Michigan Minnesota Audio Video Technician :: Minneapolis Downtown, MN Arden Hills Arden Hills, MN ashutosh.m@twsol.com |
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| 06:41 PM 28-Jan-25 |