| Business Process Consultant - Contract at Mountlake Terrace, Washington, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2121986&uid= Business Process Consultant Location - Mountlake Terrace, WA (Contract) Project duration - 3 months Hybrid Process Discovery Value Stream Mapping Process Discovery, Value Stream Mapping, Business Process Automation, Understanding Healthcare Domain Knowledge Key Responsibilities Must have experience in Process Discovery and Process Mapping aligned to objectives such as Process Automation for transformation and to achieve process efficiency Has experience conducting interviews and workshops with various stakeholders such as Process Owners Process Analysts to understand current process workflow process gaps and underlying applications systems Should be able to develop process data such as volumetrics SLAs KPIs like TAT AHT Cost per Transaction etc Establish current state process maps and identify areas for automation and process improvement Create RACI mapped to KPIs and develop SIPOC Establish ToBe Process and develop Target State Process Maps Develop High Level Implementation Roadmap for identified automation opportunities and process improvements Must have 6-8 years experience in Process Consulting Process Discovery Certification in Lean Six Sigma or other process improvement methodologies is preferred Strong analytical and problemsolving skills Excellent communication and interpersonal skills Experience with process mapping and documentation Proven experience in Intelligent Automation and Contact Center Ops is a plus Ability to work collaboratively with stakeholders at all levels of the organization Ajith Kumar VBeyond Corporation || PARTNERING FOR GROWTH Hillsborough, New Jersey, USA Email ID: [email protected] Website : www.vbeyond.com -- Keywords: information technology Idaho Washington Business Process Consultant - Contract [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2121986&uid= |
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| 01:07 AM 29-Jan-25 |