| Looking for ServiceNow Administrator at Remote, Remote, USA |
| Email: sameer@globalitfamily.com |
|
https://jobs.nvoids.com/job_details.jsp?id=2128509&uid= From: SAM, Global IT Family sameer@globalitfamily.com Reply to: sameer@globalitfamily.com Requisition Class: DBA : Database Administrator 4 Region Name: State of Georgia Title/Role: GA DHS - ServiceNow Administrator (756598) Start Date: 02/24/2025 End Date: 06/30/2025 Worksite Address: 47 Trinity Avenue SW, Atlanta, GA 30334 Agency Interview Type: Web Cam Interview Only Work Arrangement: Remote The Georgia Department of Human Services (DHS), Office of Information Technology, is seeking a qualified candidate for the contractor temporary staffing position of ServiceNow Administrator based in Atlanta, Georgia. Key Responsibilities Assists in developing standard IT configuration and asset management methodology Develop CMDB policy, processes, and knowledge base Conduct reporting on configuration audits and reconciliation Maintains CIs to ensure CMDB accuracy and completeness Drives visibility on process adherence and compliance improvement opportunities Works with other ITSM processes to understand new requirements and identify how Configuration management can support or replace Support and administer the tool for configuration and asset management, ServiceNow Discovery, and additional applications or modules as assigned Conduct discovery workshops to uncover and consolidate disparate data sources while managing the expected business outcomes, use cases, the ServiceNow Common Service Data Model (CSDM), and platform governance Create and document requirements for efficient process design that includes self-service options with limited manual effort Manage the operational integration and centralization of IT Asset Management processes, such as requests and procurement, reports and dashboards, data accuracy/integrity, and extending the scope of Asset Management Demonstrate experience in implementing and managing ServiceNow CMDB, CSDM, Hardware and Software Asset Management processes, procedures, and governance Draft technical process documentation Skill | Required / Desired | Amount | of Experience | Bachelors degree in computer science or related field OR an Associate degree in Computer Science or related field with relevant work experience. | Required | | | ITIL Foundation & ServiceNow Administration Certification. | Required | 5 | Years | Recent ServiceNow experience with diverse hands-on work experience administering in core platform support and development activities. | Required | 10 | Years | In-Depth Knowledge of Technical Implementation of various ServiceNow modules (ITSM, ITOM, ITAM, CMDB, Discovery). | Highly desired | | | Certified Implementation specialist ITSM, Certified Implementation Specialist. | Highly desired | | | Strong verbal/written communication, problem solving, analytical and independent judgment skills to support an environment driven by customer service | Desired | | | Certification in ServiceNow System Administration (MUST UPLOAD CERTIFICATION) | Required | | | ITIL Foundation certified or related experience. | Desired | | | Proficiency in ServiceNow scripting languages (JavaScript, Glide, Jelly), integrations (REST, SOAP), and web technologies (HTML, CSS). | Desired | | | Question 7 | Remote Work Permitted: Due to COVID-19, the client has agreed to allow the selected candidate to work remotely for the time being. However, the selected candidate must be available to report onsite as directed by the client. Do you accept this requirement | Thanks & Regards, Sameer Kumar Global IT Family Email: sameer@globalitfamily.com www.globalitfamily.com Skype: sameer.satapathy LinkedIn : https://www.linkedin.com/in/samira-kumar-satapathy-10ab0318/ (Open to connect in Linkedin) Connect with us! Keywords: information technology Georgia Looking for ServiceNow Administrator sameer@globalitfamily.com https://jobs.nvoids.com/job_details.jsp?id=2128509&uid= |
| sameer@globalitfamily.com View All |
| 07:53 PM 30-Jan-25 |