| Mainframe IT operations Analyst at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=213517&uid= From: John, Fluxtek [email protected] Reply to: [email protected] Position: Mainframe IT operations Analyst Location: Remote Duration: Long term Exp. Req: 5 Job Description: As an IT Operations, Analyst, you will be involved in 24*7 Application L1/ production support in an onshore-offshore model and are assigned to receive, analyze and identify solutions for all types of priority production issues/tickets. The IT Operations, Analyst will be acting as a primary technical go-to resource and will provide on-call support in a 24*7 environment including non-business hours as needed. This position requires hands-on technical experience including coding experience. The IT Operations, Analyst reports to Sr. Manager/Advisor and position is responsible for supporting the production support team and their work assignments, service levels, design & execution process improvements. JOB RESPONSIBILITIES Undertake tasks as needed to allow the production support Manager/Advisor to focus on the overall service improvements Identifying remediation tasks and implementing solutions to reduce the number of production incidents Interaction with business users for requirement clarification Root cause analysis & Resolution of incidents Analyze performance trends and recommend process improvements to ensure SLAs are met. Providing workaround solutions for production batch issues to meet SLAs/OLAs Assigning tickets to team members Track break-fixes and verification of implementations Process improvement to improve system stability and performance. Ensuring compliance with corporate standards, policies, and regulations (SOX, PHI, PII, etc). Assure quality, security, and compliance requirements are met for supported areas. REQUIRED EXPERIENCE *rotational shift 12:30 pm - 9:30 pm EST* potential Weekends/Holidays 5+ years of experience in Production support/maintenance in an onshore-offshore model environment 5+ years of hands-on experience with Mainframe 5+ years of experience with JCL, COBOL & VSAM Recent experience with Mainframes, JCL, and Cobol is a must *Remote Flexibility* REQUIRED EDUCATION Minimum of BS in any computer-related degree (Computer Science, Information Systems, etc.) Thanks & Regards..... John Chinthala Technical Recruiter - Fluxtek Solutions Inc D : 832 - 361 - 3756 Ext : 258 Whatsapp :+1 (832) 558 - 4407 E: [email protected] https://www.linkedin.com/in/john-sung-chinthala-7b6b9523a/ Certified Woman-Owned Business Enterprise (WMBE) Keywords: information technology golang http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=213517&uid= |
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| 04:10 PM 15-Dec-22 |