| BSA with ServiceNow in Phoenix, AZ (Day 1 onsite) at Phoenix, Arizona, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2164487&uid= Hi, We have an urgent requirement of BSA with ServiceNow in Phoenix, AZ (Day 1 onsite) Here are the job details Job Title: BSA with ServiceNow Location: Phoenix, AZ (Day 1 onsite) Job Description: We can go with normal BSA also with service now basic knowledge. Skills: Strong understanding of ServiceNow platform capabilities, functionalities, and modules (Incident, Problem, Virtual Agent, SPM, CSM) Requirements gathering, process mapping, data analysis, and documentation Familiarity with ITIL framework, Agile/Scrum methodologies, and basic understanding of system architecture Ability to effectively communicate technical concepts and collaborate across teams Analyze complex business issues and propose effective solutions within the ServiceNow platform Responsibilities: Collaborate with cross-functional teams to gather, document, and validate business and technical requirements for ServiceNow solutions Work closely with Product Managers and stakeholders to define and prioritize features, enhancements, and systems integrations Develop and review deliverables including designs, user stories, and training materials Perform testing and validation of delivered solutions to ensure defined requirements and quality standards are met Assist with generating reports and dashboards to monitor key performance indicators (KPIs) within ServiceNow Stay up to date with the latest ServiceNow releases and features to ensure continuous improvement of solutions and offerings Manage and track the API Requests for the Incident/Problem Management Products Analyze existing business processes, identify areas for improvement, and recommend appropriate solutions within the ServiceNow platform -- Keywords: information technology golang Arizona BSA with ServiceNow in Phoenix, AZ (Day 1 onsite) [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2164487&uid= |
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| 10:47 PM 11-Feb-25 |