| Sr. Business Analyst with Utilities Domain Experience || Hybrid in NYC || visa ; , , only at NYC, New York, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2166843&uid= Share me resume at [email protected] Title Sr. Business Analyst with Utilities Domain Experience Location NYC- Hybrid (local only, local dl) Duration 12+ Mos. No Notes Must Have Utilities Domain Experience LOCAL CANDIDATES ONLY Technical Analysis Attached Must Accompany Submittal Sr. Business Analyst JOB DESCRIPTION Serves as customer-facing member of an energy usage analysis team dedicated to supporting customer inquiries for the Product team. Responsible for answering customer phone calls and emails and translating them into Azure Dev Ops tickets for resolution. Responsible for logging issues/tickets in both ADO and Excel sheets and keeping them in sync. Produces a monthly summary report (Excel) of all customer inquiries, status, and ticket numbers from weekly numbers. TECHNICAL SKILLS Must Have Ability to identify, clarify, and resolve issues and risks, escalating them as needed. Ability to manage stakeholder relationships. Entering bug and story tickets into a software management system Excel reporting skills MS Office skills Professional customer service phone skills for high importance customers (public facing, not internal) Ability to execute existing SQL queries Automation / Technical Writer Experience in Azure Dev Ops Knowledge of energy terminology Regards, Satyam Gupta 1 Point System LLC [email protected] -- Keywords: information technology microsoft Sr. Business Analyst with Utilities Domain Experience || Hybrid in NYC || visa ; , , EAD only [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=2166843&uid= |
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| 07:09 PM 12-Feb-25 |